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SECURITY/RISK

  • Juniper: Retailers brace for $71 billion card-not-present fraud loss

    With fraudulent card-not-present (CNP) transactions on the rise, losses will become staggering over the next five years.    Retailers stand to lose $71 billion globally by 2022, driven by a number of factors, such as the United States' shift to Europay, MasterCard and Visa (EMV) chip cards, delays in 3DS 2.0 (3D-Secure) and click-and-collect fraud. This was according to “Online Payment Fraud: Emerging Threats, Key Vertical Strategies & Market Forecasts 2017-2022,” a report from Juniper Research. 
  • Computer meltdown takes a toll on U.K. grocer’s home delivery service

    A computer glitch is blamed for canceled orders and growing frustrations among Tesco’s home delivery customers.   An IT meltdown impacted orders filtering into the U.K.-based supermarket giant’s online grocery shopping system. The glitch impacted orders being placed online, as well as those scheduled for delivery, according to customer posts on Twitter.  
  • AmEx: Digital security concerns influence purchase behavior

    Merchants may be losing out on potential e-commerce sales due to shoppers’ concerns over the security of their information in the digital world.  
  • Teen apparel retailer caught in security breach

    The Buckle is the latest cyber-crime target.   The teen apparel retailer was alerted that some guest credit card information was pilfered following purchases made at some of its retail stores. The chain launched a thorough investigation, which revealed that store payment data systems were infected with a form of malicious code, which was quickly removed.   
  • Survey: Employee theft on the rise

    In a sobering statistic, one out of every 27 employees was apprehended for theft from their employer in 2016.   That's according to “The 29th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, a loss prevention and inventory shrinkage control consulting firm. The survey is based on reports on over 380,000 shoplifting apprehensions that took place in 23 large retail companies, representing 16,038 stores with combined 2016 annual sales in excess of $370 billion.   
  • Kmart targeted in data breach — again

    For the second time in less than three years, Kmart was hit by a malicious hack.   On Wednesday, May 31, Kmart’s parent company, Sears Holdings revealed that the chain was the victim of a security incident. The company became aware of the attack, which involved unauthorized credit card activity, following certain customer purchases made at some of its Kmart stores. Shoppers were alerted to the breach via email Wednesday evening.   
  • Study: E-commerce fraud is declining — but the battle continues

    E-commerce fraud as a percent of sales dollars may be on the decline, however losses still account for billions of dollars.   This was according to the “Q1 2017 Global Fraud Index,” a report from Pymnts.com and Signifyd. The study measures and benchmarks innovations and trends that are reshaping the payments and commerce ecosystem.  
  • Fast-casual chain reveals culprit of recent data breach

    Chipotle Mexican Grill is coming clean about a cyber-attack that targeted the chain last month.   An extensive investigation lead by leading cyber security firms, law enforcement and the payment card networks revealed that malware accessed payment card data used at point-of-sale (POS) devices at certain Chipotle and Pizzeria Locale restaurants between March 24 and April 18. Not all locations were involved, and the specific timeframes vary by location, according to the chain.  
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