OPERATIONS / SUPPLY CHAIN

King of Prussia, Pa. -- eBay Enterprise, an eBay Inc. company, announced that Designer Shoe Warehouse will expand its omnichannel fulfillment capabilities with eBay Enterprise In-Store Pickup. The company is also poised to launch ship-to-store as part of its progressive omnichannel strategy.
  

Dedham, Mass. - Reflexis Systems Inc. today announced the appointment of Brett Friedman as senior VP of global sales and marketing. He will be responsible for expanding the Reflexis global sales team and building upon the company’s growth.

Friedman brings 15 years of sales and marketing experience and joins Reflexis from Infor, where he had global revenue responsibility for supply chain and PLM solutions. Prior to Infor, he was senior VP of global sales at Allegro Development and has also held leadership positions at SAP and i2 Technologies.

Washington, D.C. - CVS Caremark and Walgreens have both been honored by the National Business Group on Health, a non-profit association of large U.S. employers, for promoting a healthy work environment and encouraging employees and their families to maintain healthy lifestyles. CVS Caremark received a Gold Award for its WellRewards employee wellness program, while Walgreens received a gold award for its “You and Walgreens” company wellness program.

Austin, Texas – Whole Foods Market Inc. is being fined about $800,000 for charging excessive prices in California. Inspections of Whole Foods and Mrs. Gooch’s stores in the state revealed that the retailer was charging for the weight of salad bar containers, selling prepared foods by the item rather than the pound, and labeling items as heavier than their actual weight.

New York - L.L. Bean had the overall best customer service performance in May, the second time the retailer has topped the list in the past three months. According to monthly benchmark analysis from customer service analysis provider StellaService, L.L. Bean’s performance was strong in nearly every area — fourth in phone, sixth in email, eighth in chat and fourth in returns/refunds.

Sausalito, Calif. - Retailers dominated a list of the worst companies in the U.S. to work, taking eight of the top 11 spots. According to a report from corporate review site Glassdoor.com, Books-A-Million is the worst company to work for in the U.S., with common employee complaints including low pay, high stress and limited promotion opportunities.

Minneapolis – Target Corp. reportedly experienced difficulties in areas including product mix and corporate creativity under ousted CEO Gregg Steinhafel. According to the Wall Street Journal, these difficulties preceded any problems relating to Target’s fall 2013 data breach or expansion into Canada and helped lead to Steinhafel’s essentially forced resignation.

Tewksbury, Mass. – Following the dismissal of former president and CEO Arthur T. Demoulas, the board of directors of Demoulas Super Markets Inc. has elected retail executives Felicia Thornton as COO and Jim Gooch as chief administrative officer, and the two will serve as co-CEOs. Both Thornton and Gooch had recently been serving as consultants to the company.