OPERATIONS / SUPPLY CHAIN

New York City -- Apple has hired executive search firm Egon Zehnder International to help it find a replacement for its retail head Ron Johnson, according to reports by The Wall Street Journal and Bloomberg.

The reports suggest that in hiring Egon Zehnder, which has offices around the globe, Apple may be looking for an executive with international retail experience. Apple is set to open nearly 30 stores this year outside of the United States.

Westlake Village, Calif. -- Lowe's ranked highest in customer satisfaction among appliance retailers for a second consecutive year, achieving a score of 807 on a 1,000-point scale, according to the J.D. Power and Associates 2011 Appliance Retailer Satisfaction Study. The study measures satisfaction based on performance in six areas: sales staff and service; store facility; merchandise (i.e., variety of brands/models offered and availability of merchandise and product information); price; delivery service; and installation service.

Washington, D.C. -- A Tuesday report from the Commerce Department showed that consumer spending dropped 0.2% in June, to $21.9 billion.

Personal income was virtually flat for the month, increasing 0.1% to $18.7 billion, which was in line with estimates.

New York City -- Discount stores will continue to dominate as the destination for the majority of consumers’ back-to-school dollars this year, with office supply stores also remaining strong, according to a survey by Accenture on parents’ back-to-school shopping plans. The majority of parents (59%) will spend between $100 and $500 on back-to-school shopping this year, with 21% of consumers saying they plan to spend more than $500 this year. That’s down from 28% in 2010, indicating a decline in spending on the big ticket items for school.

Hoffman Estates, Ill. -- Sears Holdings Corp. announced Monday it has hired Edgar O. Huber as CEO and president of Lands' End.

Huber most recently was with Liz Claiborne, where he was the executive VP global business development. He will be based at Lands' End's home office in Dodgeville, Wis.
 

New York City -- Aeropostale has launched a fully integrated Facebook Store, powered by Usablenet's technology platform, that combines shopping and social media and extends full e-commerce functionality to the Aeropostale Facebook community.

In addition to being able to purchase from Aeropostale's entire online inventory, the integrated Facebook e-commerce store allows users to easily 'Like' and share items and purchases with their Facebook network - leveraging the viral nature of Facebook's news feed.

Charleston, S.C. -- PeopleMatter, a talent management solution provider for the service industry, said that Apple Sauce, LLC, a major franchisee in the Applebee’s system, has selected the the PeopleMatter Platform for talent management to find, develop and manage talent. The solution will be used for more than 78 Applebee’s locations in Indiana, Ohio, Illinois and Florida.

Ann Arbor, Mich. -- The reviews are coming in, and Domino’s Pizza is streaming them atop a billboard in one of the country’s busiest intersections: Manhattan’s Times Square.