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Study: Convenience trumps price for both in-store and online shoppers
Boston -- The number one reason people choose to shop either in-person or online is convenience and not price, according to the results of a new survey released by Continuum, a global design and innovation consultancy. Continuum's 2012 Service Design Report looked at data from more than 1,000 consumers across the country and uncovered the top reasons they choose whether to shop in-stores or online.
The top reasons respondents say they shop in stores are:
• For convenience (40%);
• They don't trust the quality online (22%);
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Sears CEO stepping down; Lampert taking reins
New York -- In a surprise move, Sears Holdings Corp. announced that CEO Louis J. D'Ambrosio will step down as CEO, effective Feb. 2, for family health reasons. D'Ambrosio will be replaced by the company's chairman and its largest shareholder, Edward Lampert.