Northeast Grocery’s digital transformation delivers $40 million in savings
Northeast Grocery has modernized its IT infrastructure in a move that has paved the way for future growth and innovation.
Global technology services provider DXC Technology announced its strategic role supporting the digital transformation of Northeast Grocery Inc., the parent company of nearly 300 Market 32, Price Chopper and Tops Friendly Markets supermarkets. DXC led the modernization of Northeast Grocery’s IT infrastructure, delivering more than $40 million in savings over five years and setting the stage for future innovation.
Since 2008, DXC has supported Tops through many milestones of growth and evolution. This includes the 2021 merger between Market 32 and Price Chopper and Tops, two leading grocers in the Northeastern U.S., operating nearly 300 stores. Northeast Grocery sought to create operational efficiencies through the consolidation of its IT infrastructures and selected DXC to lead the transformation, helping to optimize its operations, simplify complexities and accelerate its roadmap for innovation, including leveraging generative AI.
"As part of our merger, we needed to realize productivity gains and drive synergies as we unified our mainframe infrastructure,” said Scott Kessler, executive VP and CIO at Northeast Grocery. “Throughout the transition, DXC enabled us to continue offering our customers the excellent service they’ve come to expect and helped us prepare for the future as we endeavor into AI and other next-generation technologies."
DXC provides comprehensive support to Northeast Grocery to optimize operations and maximize IT investments, which recently included updating its mainframe system with a zLinux environment to increase compute capacity. These modernization efforts empower Northeast Grocery to focus on growth, innovation, and customer experience, paving the way for future growth. DXC also supports the grocer’s software engineering and IT operations managed services, as well as its internal device management and workplace collaboration across business operations.
Headquartered in Schenectady, N.Y., Northeast Grocery is the parent company of Market 32, Price Chopper and Tops Friendly Markets, which collectively operate nearly 300 supermarkets across New York, Massachusetts, Vermont, Connecticut, Pennsylvania and New Hampshire.
