News

Atlanta -- A report released Monday by payment solutions provider First Data Corp. found that year-over-year October dollar volume growth of activations of closed-loop prepaid cards was 2.7%, down from 8.9% year-over-year growth in September.

The First Data SpendTrend Closed-Loop Prepaid Cards analysis tracks U.S. same-merchant activations, redemptions and reloads of merchant-branded prepaid cards, including spending, gift, incentive and promotional cards.

Cincinnati -- A Monday report by the Cincinnati Business Courier said that Kroger Co. is planning to spend about $15 million to renovate four stores in the Cincinnati area in 2011.

The grocery retailer said it plans to renovate stores in Westwood, Madeira and Montgomery, Ohio, as well as a store in Cold Spring, Ky.

The Westwood and Montgomery locations are scheduled for renovation in the first half of 2011, while Kroger is still finalizing the renovation plans for the Madeira and Cold Spring stores.

Brussels, Belgium -- Delhaize Group announced on Monday that AllianceBernstein LP lifted its voting stake in the food retailer to 5.04%.

The New York asset manager, a member of France's AXA group, now holds 5.11 million Delhaize shares, compared with 3.73 million as of Oct. 5, Delhaize reported.

Amarillo, Texas -- Multimedia entertainment retailer Hastings Entertainment reported Monday that it recorded a loss of $3.1 million for the quarter ended Oct. 31, compared with a loss of $3.4 million in the year-ago period.

Total revenues for the third quarter were flat at $112.3 million.

Total same-store revenues increased 1.3% for the quarter. Merchandise same-store revenues increased 1.2% for the quarter and rental same-store revenues increased 2.2% for the quarter.

By Dan McKone

We are often asked for the “secret sauce” behind a successful loyalty program and whether we can provide a blueprint that can help retailers optimize their approach. In answer, there is no single generic “ideal program” -- the retailer-customer relationship is far too complex to dumb down in this way. The best program for one retailer may be absolutely the wrong plan-of-attack for another, depending on their starting points in terms of:

1. The depth and breadth of the customer relationship;

Mooresville, N.C. -- Lowe’s Cos. reported Monday that profit for the quarter ended Oct. 29 rose 17% to $404 million, compared with net income of $344 million in the year-ago period.

The second-largest U.S. home-improvement retailer cited shrinking labor expense for the improvement.

Revenue rose 1.9% to $11.59 billion in the third quarter. Wall Street expected sales of $11.75 billion. Same-store sales edged up 0.2%.

San Francisco -- The Gymboree Corp. reported Monday that net income for the quarter ended Oct. 30 dipped slightly to $34.4 million, compared with net income of $34.8 million in the year-ago quarter.

Revenue increased 4% to $280.9 million, compared with $269.1 million in the prior year. 

Same-store sales decreased 4%.

Washington, D.C. -- A report released Monday by the Commerce Department said that retail sales beat expectations for October, climbing 1.2% and representing the biggest gain since March.

The 1.2% rise in October purchases followed a 0.7% gain in September, which also was larger than estimated.

Barcelona, Spain -- Tommy Hilfiger Europe has selected an electronic invoicing software from IBM to reduce the cost of cross-border and domestic trading by automating its electronic invoicing processes.