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  • More evidence of "show-rooming" effect

    MINNEAPOLIS — It's a common dilemma for retail stores; customers come in to check out the latest merchandise only to then buy it at a competitor's website. According to a new survey from market research fim ClickIQ, nearly half of consumers who have shopped online within the past six months first checked out the product at their local retail store and then made the purchase online, often from a different source.

  • Insights on Asia offered at industry event

    With China on pace to become one of the world's biggest retail market, any insight on developing a retail business in this area is welcomed, which is why it is no surprise that Scott Price, president and CEO of Walmart Asia, is scheduled to speak at the World Retail Congress Asia Pacific in Beijing this March.

  • Nordstrom Q4 profit up 1.7%, to open 15 stores in 2012

    Seattle -- Nordstrom reported Thursday that net earnings for the quarter ended Jan. 28 rose 1.7% to $236 million, compared with $232 million in the year-ago period.

    Sales rose 12.5 % to $3.17 billion, and same-store sales increased 7.1%. Nordstrom Rack sales rose 17.7% in the quarter, to $85 million.

    For the full year, total net sales were $10.5 billion, representing the highest in the company’s history. Net earnings were up 11.4% to $683 million, compared with $613 million a year earlier.

  • Texting takes top billing

    At Westfield San Francisco Centre, shoppers have the opportunity to win a $1,000 shopping spree, while Westfield has the chance to gain valuable marketing access.

    Westfield mall patrons are invited to text “spree” and their email address in order to be entered into a drawing for a $1,000 shopping spree. The text also opts them in to receive ongoing alerts and up to four messages per month from Westfield.

    Opt-out is easy, requiring only a “stop” text to a designated number.

  • GNC profit up in Q4; on track to open 300 net new stores globally

    Pittsburgh -- GNC Holdings reported Thursday that net income for the fourth quarter rose to $37.7 million, compared with $18.8 million a year earlier.

    Revenue increased 17% to $509.6 million in the quarter; domestic same-store sales rose 12.1%.

    In 2012, GNC plans to open approximately 125 net new domestic retail locations, 15 net new domestic franchise locations, 150 net new international franchise locations, and 50 net new GNC-Rite Aid store-within-a-store locations.

  • Cabela’s Q4 profit up, to debut new store concept for smaller markets

    Sidney, Neb. -- Cabela’s Inc. reported Thursday a fourth-quarter net income of $69.8 million, compared with $66.3 million last year. The company also announced plans to open a smaller-sized format, called Cabela’s Outpost Store, designed for markets with less than 250,000 people.

    For the quarter ended Dec. 31, 2011, Cabela’s revenue, increased 5.4% to $983.7 million, and same-store sales rose 1.7%. Retail store revenue increased 9.8% to $525.6 million.

  • Retailers invest in customer engagement

    WASHINGTON — Retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement, a new report from the National Retail Federation Foundation and KPMG found. The report, titled, Retail Horizons: Benchmarks for 2011, Forecasts for 2012," surveyed 247 retail executives from various sectors, outlines retailers’ top strategic initiatives for 2012 including merchandising, ecommerce, store and field operations, supply chain and human capital, among others.

  • Office Depot adds style with desk line

    BOCA RATON, Fla. — Office Depot is hoping to appeal to working women with a new desk accessories line. The See Jane Work line includes mix-and-match organizational products starting at just $3.99.

  • Eddie Bauer CEO vacates post

    SEATTLE — A Tuesday report by the Seattle Times said that Eddie Bauer chief Neil Fiske, who joined the retailer in 2007 and led it through bankruptcy, will leave his post effective March 2.

    The company has not given a reason for Fiske’s sudden departure. David Chamberlain, executive chairman, will serve as interim CEO until a permanent replacement is named. Fiske will remain with the company as a consultant to ensure a smooth transition.

  • Target Canada gets a jolt from Starbucks

    TORONTO — Canadians who need an extra jolt to get through shopping at Target will get some help via Starbucks. Target Canada and Starbucks Coffee Canada have agreed to open Starbucks licensed stores inside most of the 125 to 135 stores that Target plans to open in the region.

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