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  • The Touch, the Feel of Cotton On

    Aussie apparel brand Cotton On is as much about fun-fashion as it is about fast-fashion. The Geelong, Victoria-based brand operates more stores in the United States (124) than Zara and Uniqlo combined, and is an international behemoth with more than 1,300 stores operating globally under 10 different banners, including the 522-unit Cotton On, Cotton Body, Cotton On Kids, FREE by Cotton On and Rubi Shoes.

    Growth has been fast and strategic, but peppered with humor, optimism and the occasional dose of controversy.

  • Social media’s effect on retail loses ground

    A global report by Capgemini, a leading provider of consulting, technology and outsourcing services, claims that consumers consider social media a less important part of their customer journey — from awareness, through to post-sale activity — compared to two years ago.

  • Do the Right Thing

    Golden Pantry protects customer data with secure network

  • Leadership changes at Mars

    Mars has announced a number of leadership changes, which include the departure of Todd Lachman, current president of the company's global pet care division.
     
    Lachman, who has been with the company eight years, will be leaving at the end of 2014 to relocate his family to San Francisco. Poul Weihrauch has been named as his successor, effective Jan. 1. Weihrauch is currently global president of Mars Food and also has accountability for Mars drinks and European multisales. He has been with Mars for 14 years, working in multiple categories.
     

  • Mobile Devices Provide Effective Customer Data Channel

    Retailers should take advantage of the constant availability of data created by near-ubiquitous mobile penetration among consumers, advised Michael Olmstead, director, Plug and Play Retail, a Silicon Valley-based global start-up accelerator and investor.

    “Our generation has a constant in-flow of information, much of which we receive on our mobile electronics,” said Olmstead.

  • Online apparel retailer Milanoo upgrades shopping app

    Chengdu, China – Online apparel wholesaler Milanoo has launched a new version of its shopping app for both iPhone and Android. Based in Hong Kong, the company offers clothing and apparel to more than 180 countries worldwide, and serves customers in eight languages.

    The new Milanoo app 2.0 includes push notifications of new arrivals and flash sales, order tracking, Facebook sign-in, and secure payment options including PayPal, credit card and Western Union money transfer.  

  • Belk’s innovative approach to supporting local nonprofits

    Belk’s fall charity sale of the year will take place Saturday, Nov. 8 from 6–10 a.m. at all Belk stores, helping thousands of participating charities across the retailer’s 16-state footprint.

    The four-hour, in-store shopping event is an excellent fund-raising tool for participating organizations that sell $5 tickets to their supporters. It’s also an opportunity for customers to give back to local nonprofits while taking advantage of special in-store discounts on purchases during the event.

  • Unclaimed Gift Card Balances

    Litigation in Delaware could disrupt how retailers manage programs

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