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Pittsburgh – GNC Holdings Inc. will use customer-centricity solutions from dunnhumbyUSA across all facets of its marketing to more effectively segment and engage with in-store and online customers. This will include personalized communications and offers to shoppers through both online and offline channels.

Bedford, Mass. – Daily mobile/online retail revenues surge an average of 55% on Cyber Monday (the Monday after Thanksgiving), but a corresponding surge in attacks drives hard losses, on average, as much as $500,000 per hour or $8,000 per minute. In addition, a new study of 1,100 U.S., and U.K., retail IT staffers from RSA and the Ponemon Institute shows that 66% of respondents expect that disruption would result in customer churn that would damage reputation and brand and could push losses as high as $3.4 million from a single hour of disruption.

New York – J. Crew Group., Inc. is reporting several strong preliminary results to date for its third quarter of fiscal 2013. Through Oct. 5, 2013, J. Crew reports revenues increased $42.9 million, or 11.3%, to $422.3 million from $379.4 million last year.

New York -- Chinos Intermediate Holdings A, Inc., the indirect parent company of J. Crew Group, Inc., intends to issue $500 million of senior PIK toggle notes due 2019. The notes will be offered and will be sold in a private placement to qualified institutional buyers in the U.S, pursuant to Rule 144A under the Securities Act of 1933, as amended, and to non-U.S. persons in transactions outside the U.S. pursuant to Regulation S under the Securities Act.   

For many retailers, Halloween has become one of their favorite times of year. Spending on Halloween-related costumes, decorations, candy, etc. has grown to the point it represents the second-highest consumer spending holiday, only trailing Christmas with NRF estimates of this year’s spending total reaching $6.9 billion. But while a good scare is all part of the annual Halloween fun, retailers need to ensure their omni-channel customers do not get scared away by frighteningly poor digital commerce features and functions.

Regional department store retailer Von Maur isn’t so regional anymore following the opening of its first store in New York.

Dave Moss was named vp of merchandising and three other executives were elevated to the vice president level at Tyler, Texas-based Brookshire Grocery Co.

Real time retail is the best way to describe an intriguing new shopper engagement platform from Bazaarvoice that allows brands to respond to questions and reviews about their products directly on retail sites within the Bazaarvoice network.

Hudson’s Bay Company has appointed Michael Crotty as EVP, chief marketing officer, Hudson’s Bay and Lord & Taylor and Russ Hardin as SVP, chief creative officer, Hudson’s Bay and Lord & Taylor.

Both Crotty and Hardin will report to Liz Rodbell, incoming president, HBC Department Store Group, effective Nov. 11.

GNC will be leveraging Dunnhumby’s customer-centricity solutions across all facets of its marketing to more effectively segment and engage with in-store and online customers. This will include personalized communications and offers to shoppers through both online and offline channels.