News

Fort Worth, Texas -- Pier I on Wednesday reported income and sales that missed Wall Street forecasts. The retailer also detailed its online growth and omnichannel investments.
 
Pier I posted net income of $9.2 million for the second quarter ended August 30, 2014, down $17.8 million from the year ago period, amid continued investments in omnichannel growth and increased fulfillment costs.

Westlake Village, Calif. -- Hhgregg ranks highest among appliance retailer websites, with a score of 865, up by a significant 41 points from 2013, according to the J.D. Power 2014 Appliance Shopper Website Evaluation Study. The improvement is attributed to an increase in the speed of the website, up 63 points to 875, and a redesign of the website review section to include the highest and lowest customer appliance ratings at the top of the site.  Following Hhgregg in the rankings are The Home Depot (842) and Best Buy and Lowe's in a tie (839).

PHOENIX -- DM Analytics, a leading provider of retail-focused software solutions, has added an EDI/Invoice Reconciliation solution to a comprehensive application suite that also incorporates ordering, receiving, shelf price audit, inventory and tag & sign modules.

Plug and Play, a business accelerator that specializes in tech startups, is holding its quarterly pitch competition event on its campus in Sunnyvale, California, on Thursday, September 18, from 9:30 a.m. to 7 p.m. PDT. The Plug and Play Fall Expo 2014 will feature 40-plus startup pitches, panel discussions and corporate networking. Chain Store Age will be in attendance — watch for a recap in the next edition of Customer Disruption!

By David Ashen, dash design

Lately you can't turn on the television or pick up the newspaper without seeing a story about Millennials, also known as Generation Y. People are endlessly fascinated by their traits, values, work habits and shopping patterns. Why all of this focus on the group of people born between the early 1980's and 2000's?

New York -- Amazon and the U.K.-based mobile payments company, Bango, have teamed up with Germany’s Telefónica Deutschland to deliver carrier billing services on Telefónica’s network in Germany.  The service will allow people who buy paid apps and make in-app purchases through Amazon’s appstore to charge that directly to their phone bills.

The service will be deployed gradually through next year on certain Amazon mobile applications running on Telefónica devices in Germany.

Chicago -- GE Capital, Commercial Distribution Finance (CDF) announced it has significantly expanded its inventory financing program with MarineMax, and extended its duration through 2017.

The $235 million facility will allow the company to expand its stocking plans from leading manufacturers in the industry.

Norwalk, Conn. -- LogicSource, a leading sourcing and procurement services firm, announced a multi-year partnership with Pep Boys. LogicSource will provide on-site resources and access to shared service subject matter experts, optimizing Pep Boys’ strategic sourcing and procurement processes and reducing Pep Boys’ costs and time to market.

The process improvements and costs savings will support Pep Boys’ “Road Ahead” expansion strategy.

Matthews, N.C. -- The heated battle for Family Dollar Stores rages on, with Family Dollar on Wednesday rejecting a $9.1 billion takeover bid from rival Dollar General and reaffirming its support of its deal with Dollar Tree. Family Dollar also urged shareholders not to tender their shares to the competing chain.

Overstock's Android app — which includes Google Wallet checkout, allowing shoppers to check out quickly with the press of a button, and alerts shoppers to daily flash sales — has earned the top ranking in the Google Play Store's Editors' Choice.