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  • Breakout Retailer Awards

    Five dynamic retail and restaurant brands — Altar’d State, Bentley’s Pet Stuff, MOD Pizza, Sugarfina and Warby Parker — took home the honors as the winners of Chain Store Age’s annual Breakout Retailer Awards.

    The awards, selected by CSA’s editorial board and sponsored by Paint Folks, recognize innovative retail and restaurant concepts that are on their way up —brands that have crossed the “newbie” line, and are well positioned for growth, in store, online, or both.

  • About the Future …

    What will the stores of the future be like? It’s certainly not a new question, but it’s one that seems to have taken on increased urgency as the shift to digital continues and retailers, some of them under siege from more nimble online competitors, wrestle with how to ensure their stores remain relevant going forward. It’s also a question that is sure to be top of mind for the shopping center owners and brokers who gather at the end of May in Las Vegas for RECon, the annual retail real estate confab.

  • Takin’ It to the Street

    People and corporations are streaming back into America’s downtowns. Are they chain retailers’ best hope for growth?

    “City of stars, are you shining just for me?” sings Ryan Gosling in this year’s hit movie musical “La La Land.” “City of stars, there’s so much that I can’t see.”

  • Designing Safe Stores for Shoppers

    Retailers continue their efforts to step up design investments to improve the customer experience, but they should also focus on investing in customer safety.

    That message was driven home during the SPECS session, “Safe Stores: Design Ideas to Help Customers Feel Safer” Speaker Andrew McQuilkin, retail leader at BHDP Architecture, explained that recent “active” shootings — when individuals actively attempt to harm people in confined, populated areas — have targeted formerly “safe areas,” including malls.

  • REIMAGINING STORES

    As digital commerce forces brick-and-mortar stores to innovate, industry experts share their views on the future of physical retail.

    From department stores to discounters to home improvement chains, nearly all retailers are engaged in the same game: trying to imagine what stores of the future will look like in an increasingly digitized world.

  • What Happened to Manhattan’s Supermarkets?

    Broker Faith Hope Consolo, who’s placed countless retail businesses in some of Manhattan’s best neighborhoods, has lately turned her attention to Harlem. She’s happy to note that restaurants and national retail brands are blossoming uptown, but that – outside of a Whole Foods opening on 125th Street – full-size supermarkets are nonexistent since the Pathmark closed there last year. And it’s not just a Harlem phenomenon.

  • Finding Inspiration in a Tech Lab

    Want to stay ahead of the competition — or at least keep pace with it? Invest in a tech lab — or an accelerator.

    With the pressure to innovate greater than ever, savvy retailers understand they can no longer wait for new solutions and technologies to be proven in the field. That’s why so many of them have invested in tech labs (aka “retail innovation labs”).

  • Survey: Don’t ignore online customers post-purchase

    What happens after an order is placed is crucial in driving website traffic and revenue.   
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