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Sears connects mobile shoppers to stores
Sears Holding Corp. is trying to turn surging mobile traffic into a driver for store visits and purchases.
Sears has refreshed its mobile app with a number of features that help provide a seamless, store-centric customer experience. For example, members of its Shop Your Way loyalty program who enable location-based services can place mobile orders for out-of-stock items while in the store and get free home shipping.
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IDC Retail Insights: Top 10 predictions for 2016
IDC Retail Insights lays out a blueprint for the future of retail technology in its “IDC FutureScape: Worldwide Retail 2016 Predictions.”
"Retailers are transforming from a business strategy, process, and technology perspective. Executing well requires a systemic change in the way they relate to customers and to their own employees and partners,” said Leslie Hand, VP, IDC Retail Insights, and a co-author of the report.
Here are IDC’s top 10 predictions for 2016:

