News

eBay grows modestly in Q4
The eBay platform facilitated commerce of nearly $22 billion in the fourth quarter, a 5% increase, and counted roughly 265 million transactions during the holiday season.
Survey: Consumers identify major purchase inhibitor
A lot of attention has been paid to purchase drivers, but what about factors that prevent consumers from buying your products?

A new study of 900 U.S. consumers conducted in November 2015 by international law firm Morrison & Foerster indicates that concerns about privacy are reducing the number of purchases customers make.

At least once in the last 12 months, more than one-third (35%) of respondents indicated that they had decided not to purchases products or services from a company because of privacy concerns.

Johnny Rockets names casual dining vet as CFO

Johnny Rockets, the franchisor and operator of Johnny Rockets restaurants, has named Susanne Stover as its CFO and member of its executive team. Stover will be reporting directly to CEO Charles Bruce, and will lead and implement strategies to drive growth and a financial infrastructure.

Stover is no stranger to the casual dining segment. She has held leadership positions as the CFO for the Rosa Mexicano restaurant chain and controller at the casual dining restaurant chain California Pizza Kitchen.
Macy's wants shoppers to Go Red for Women

Macy’s is looking to inspire shoppers once again this February with promotional events tied to the American Heart Association’s Go Red For Women campaign.
Walmart takes Amazon battle to the cloud

Walmart is launching a new open source cloud platform that seems aimed at hurting Amazon Web Services (AWS) as much as helping retailers.

The cloud management and application lifecycle management platform, known as OneOps, has been under development at the @WalmartLabs innovation center for two years. Walmart has used OneOps internally to support efforts such as improving its website and deploying online grocery features.
How retailers can win in a mobile payment world

The branded payment world has become crowded with the likes of Apple, Android, Samsung, Walmart and Chase now vying for a share of the mobile payments market. With others likely to enter the fray, retailers need to understand this rapidly evolving space.
Tech Guest Viewpoint: The Modern Retailer’s Secret Weapon

Retailers are continually on a quest to find innovative technologies to help deepen customer engagement with their brand.

Yet, perhaps the most critical part of the buying journey happens when a consumer puts down her device and looks for a human being she can talk with about solving her problem – something that even the most engaging technology can’t provide by itself.
Study: Bad data hindering retailers

How good is your data?

Seventy-five percent of retailers believe inaccurate data is undermining their ability to provide an excellent customer experience, according to a study by Experian Data Quality.
Exploit these 10 trends to drive CPG growth in 2016

Conservative spending behaviors that made 2015 a challenging year for consumer packaged goods companies will remain intact for 2016, according to IRI, but there will be pockets of growth available to those who capitalize on 10 trends.
Kroger fuels fandom with gas sweepstakes

Kroger customers are about to find out "how low" gas prices can go with a new contest from the nation's largest supermarket chain.

With Kroger's newest #FuelPointsSweeps giveaway, customers have a chance to win free fuel for a month, not to mention pay as little as 1 cent for a gallon of gas.
The Great Trade-In is back at Toys"R"Us

Toys"R"Us is urging shoppers to bring in their recalled and outdated baby items during its annual Great Trade-In event next month at stores nationwide.

The event will take place at Babies"R"Us and Toys"R"Us stores Feb. 1 through Feb. 29. And, new this year, the company's Rewards"R"Us loyalty members can take advantage of early access to the in-store event beginning Jan. 29, by showing their Rewards"R"Us card during checkout.
Consumers and impulse buying — perfect together

Impulse buying is alive and well in the United States.