Ebay rewards good customer service

SAN JOSE, Calif. Ebay announced that its sellers with the best customer service ratings will be promoted for the first time ever with a special Ebay Top-Rated Seller badge, receive discounts of 20% on their final value fees and be elevated in search.

“For buyers, the new Ebay Top-Rated Seller status makes it easy to find the highest quality sellers on eBay based on the feedback of other buyers,” said Lorrie Norrington, president of eBay Marketplaces. “For sellers, the Top-Rated Seller status recognizes and rewards their commitment to consistently delivering the highest level of customer satisfaction.”

The company said it expects to immediately qualify 150,000 Ebay Top-Rated Sellers in the U.S. when the program goes live in October, and will launch at the same time in the United Kingdom and Germany. These highest-rated sellers will display an EBay Top-Rated Seller badge on the “view item page” that displays their listing. Going forward, any seller with as few as 100 transactions a year and $3,000 annual in sales volume can qualify based on buyer feedback.