Ace Hardware rolls out delivery service

Snowed in and need a shovel? If you live near an Ace Hardware, you may be able to get that shovel delivered.

That’s because the retailer is rolling out its latest pilot program: Express Delivery. The program allows customers to find the products they need on acehardware.com and have them delivered by a helpful associate from their neighborhood Ace the same day.

"With 4,400 stores stocking the most locally relevant product assortments, Ace has a unique opportunity to become a big player in the same day delivery landscape once our pilot program concludes," said John Surane, EVP of marketing, merchandising, and sales at Ace Hardware. "About 61% of consumers across the country live within five miles of their neighborhood Ace, and that proximity to the household sets us apart. The Ace Hardware brand has always been synonymous with helpful and excellent customer service, so Express Delivery from your local Ace store represents a perfect extension of our brand promise: Amazing Every Customer, Every Time. We also think there's a huge value to consumers in having their products delivered by a helpful Ace associate, who they might even recognize from their local store."

Ace's Express Delivery pilot officially rolled out in 33 stores on Jan. 26 in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas and Arizona. The program is an extension of Ace's existing In-Store Pickup program, which allows customers to buy online and pick up in store and is currently available at more than 1,600 Ace stores across the country.

With Express Delivery, whether consumers need to finish a project quickly, can't fit a large item in their car, need a large number of products delivered to their business, or just can't make it to the store that day, the convenient same day delivery service allows consumers to find the products they need online and have them delivered by an Ace associate.

Ace Hardware has more than 4,900 stores locally owned and operated across the globe.