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FreshDirect bolsters mobile messaging technology
Leading online grocer FreshDirect has selected Single Touch Systems to leverage the technology-based mobile media solutions provider’s Reminder Messaging Product.
The messaging program includes implementing order status, delivery status and service notifications.
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Survey: LLBean.com climbs to top of March online customer service rankings
New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.