News

New York -- Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

Colloquy's research reveals that the familiar gold, silver and bronze tiering system no longer works. The study shows the three-tiered structure is outdated as a way for brands to keep their customers engaged — sometimes creating confusion rather than inspiring loyalty.

The Retail Industry Leaders Association and several of America's most recognized retail brands have launched the Retail Cyber Intelligence Sharing Center.

The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center. Among those companies participating with and supportive of the R-CISC are American Eagle Outfitters, Gap, J. C. Penney, Lowe's Companies, Nike, Safeway, Target, VF Corp. and Walgreens.  

Walmart continues to envision flat same store sales at its U.S. stores after reporting weaker than expected profits on weak U.S. sales results that were negatively affected by a winter that wouldn’t end.

Things took a wacky turn in the retail world this week as JCPenney reported a 6.2% same store sales increase and a huge gross margin expansion while Macy’s, Kohl’s and Walmart stumbled.

Palo Alto, Calif. - Endicia, a provider of e-commerce shipping technology has added an Amazon integration to its shipping software's capabilities. The solution, which allows users to import orders and post-back tracking information, is designed to increase shipping efficiency.

Shoppers in Central and South America can now shop eBay in Spanish and Portuguese using their local currencies.

The global commerce platform and a mobile commerce leader launched Spanish- and Portuguese-language sites to better serve customers across Latin America.

More than 2 million people in Latin America already shop eBay in English and U.S. dollars. Now, when these customers visit eBay, they will see localized shopping experiences in Spanish or Portuguese — online and on eBay mobile.

Dallas – DGSE Companies Inc. swung to a net loss of $523,000 from a net profit of $300,000 in first quarter 2014. The retailer cited significant decreases in both bullion and scrap sales resulting from a drop in gold prices as affecting its performance, which included a 32% drop in revenue to $19.9 million from $29.2 million.

DSGE has closed 23 stores since February 2014 and expects $3.7 million in non-recurring charges in 2014 as part of discontinued operations.

Skechers USA has signed hall-of-fame quarterback legend Joe Namath to represent the high-performing men’s Relaxed Fit from Skechers footwear line. A new advertising campaign featuring Namath will begin in the fall.

“Broadway” Joe’s campaign launches with a new television commercial utilizing the same humorous tone set by spots for Relaxed Fit footwear featuring Joe Montana and Mark Cuban. The campaign will extend across all media with Namath appearing in print, outdoor, online and point-of-sale materials through 2015.