News

Tech Guest Viewpoint: Four Tips to Drive Offline Sales
Advertisements and valuable content can bring your audience to your website, but what is driving them to your store? Even though customers are able to view and purchase items online, more than 90% of consumers are still more inclined to buy at a physical location.

Some techniques — like direct mail and business cards — are old-fashioned ways of driving your offline sales, but modern strategies are offering more advanced techniques for connecting with your consumers digitally. Keep up with your audience and build on-site relationships with these four tips.
Ex-Staples exec joins the 3DLT board
3D printing solutions provider 3DLT has added the former head of global merchandising for Staples to its board of directors.

Peapod delivers more personalized mobile experience

Chicago – As grocery shoppers’ lives keep getting busier, Ahold’s online grocery delivery service Peapod keeps trying to make shopping easier.

Peapod has completely redesigned its mobile and tablet app, with larger, high-resolution photos and a host of new features designed to streamline and simplify online shopping.
J.D. Power: Lowe's is No. 1 appliance retailer

Lowe's is doing all the right things when it comes to customer satisfaction, according to J.D. Power's 2015 Appliance Retailer Satisfaction Study.

The study, now in its eighth year, measures customer satisfaction with appliance retailers by examining seven factors (in order of importance): sales staff and service; store facility; price; delivery service; sales and promotions (new to the study); merchandise; and installation service. Satisfaction is measured on a 1,000-point scale.
Survey: Lowe’s tops in appliance retailing

Westlake Village, Calif. - Lowe's ranks highest in customer satisfaction with appliance retailers.According to the J.D. Power 2015 Appliance Retailer Satisfaction Study, Lowe's achieves high satisfaction across the customer experience.
NRF: Back-to-school demand boosts imports

Washington, D.C. – Kids may be unhappy about back-to-school season, but importers are surely thrilled.

Import cargo volume at the nation’s major retail container ports is expected to increase 7.3% in July 2015 month from the same time last year as retailers stock up for the busy back-to-school season, according to the monthly Global Port Tracker report released by the National Retail Federation (NRF) and Hackett Associates.
Walmart does things differently, see how

It was a busy few days in Bentonville earlier this week when Walmart held its “Made In USA” Open Call event combined with a U.S. Manufacturing Summit.
Target’s New CIO: Five Questions

Target Corp.’s Bullseye blog has posted a Q&A with the company’s new chief information officer, Mike McNamara. The British native arrived at Target in February 2015, after 15 years with Tesco PLC.

Here is the Bullseye Q&A with McNamara:
Saks Fifth Avenue has an A-list ambassador

Saks Fifth Avenue is teaming up with Stand Up To Cancer to bring awareness to cancer research and attract shoppers will to support it.

The retailer has enlisted the help of Julianne Moore to increase cancer awareness and build broad public support for the effort to combat all types of cancers.
Supermarket giant plans $100 million IPO

Boise, Idaho – Albertsons Companies Inc., which became the second-largest grocery retailer in the United States after purchasing Safeway in January, is planning to return to public ownership with a major stock offering that has implications for trading partners and competitors.