News

Survey reveals the most trusted tech brand by millennials
When it comes to tech companies, millennials place their trust in a well-known e-commerce retailer. A nationwide survey commissioned by the Marketing Executives Networking Group reveals that more than half of millennials age 18-34 indicated they trusted Amazon more than any other major tech company.
EMV is here, sort of
The highly anticipated EMV deadline of October 1 has come and gone, leaving many retailers and payment solutions providers to ponder what’s next?

As of Oct. 1, 2015, any U.S. retailer that does not have the necessary POS hardware, software, and operational and network protocols in place to process an EMV-compliant chip card transaction faces a shift in fraud liability.

Survey reveals why consumers don’t like buying gifts online

As the holidays approach, retailers are hoping the convenience and immediacy of e-commerce will prompt high volumes of online gift purchases.

But according to a new survey of more than 1,000 U.S. consumers from e-gift software provider Loop Commerce, there are some common problems that make consumers hesitate to buy gifts online.
Technically Secure

The October deadline for retailers to accept EMV (Europay, Mastercard, Visa)-compliant, chip-based payment cards or face increased fraud liability has placed payment card security in the industry headlines. While important, securing card-based payments at the store is one small facet of the huge undertaking retailers face in protecting their entire network.
Target kicks off the holiday price wars

The competition for retailers selling online just got a lot more intense with a new price-match policy from Target just ahead of the prime holiday shopping season.

Beginning Oct. 1, Target will price-match the websites of 29 major retailers in stores and for purchases from their website.
Moving Customer Engagement Forward

Chain Store Age recently spoke with Jason Miller, chief commerce strategist of Akamai Technologies, about how mobile technology can serve as a key component of omnichannel customer engagement strategies.
Study: Holidays may be merry, but not mobile

Consumers may make merry during the upcoming holiday season, but mobile devices may be less a part of the action than retailers like.

According to a new survey from marketing automation platform provider Bronto Software, only 19% of holiday shoppers plan to purchase from a tablet, and 22% from a smartphone.

Consumers will use mobile devices to search for the best deal: 65% will look for promotions and coupons, 63% will check prices on that store's website and 61% will search for lower prices at another store or site.
The Politics of Overtime

In the two months since the Department of Labor announced its proposed new overtime standards, much has been written about what it may mean for employers big and small.
Walgreens makes a lucrative deal with Western Union

Walgreens has teamed up with Western Union on an initiative that may generate the drugstore chain a lot more traffic and sales.

The nation’s largest drugstore chain has launched Western Union Bill Payment services via digital self-service kiosks, allowing customers to make payments to 15,000 billers across the United States and beyond.
YouTube shows new sales potential

Videos just became more valuable to retailers. YouTube is releasing Shopping ads, a new advertising format that lets viewers click and buy products directly from videos.