News

E-commerce platform provider Demandware has released its annual list of retail predictions for 2016, and many of them center on how machines will continue taking over tasks once done by people.

Out of the nine trends Demandware identifies, four are related to growing IT automation: machine learning driving voice-based intelligence assistants, in-store payment evolving dramatically, data-driven decision marketing replacing gut instinct, and last-mile fulfillment providers driving instant gratification.

Specialty home furnishings retailer Z Gallerie has long operated a catalog and e-commerce site along with 57 physical stores, but the Los Angeles-based chain wants to update for the omnichannel era.

Thus Z Gallerie has selected the full suite of Aptos retail solutions in a full-service Software-as-a-Service (SaaS) model to help the retailer streamline, optimize and integrate its omnichannel retail operations, while supporting new means of engaging with its customers.

Specialty fashion retailer Vanity is trying to make visiting its stores as rewarding an experience as possible.

Same-day delivery provider Deliv is strengthening its position in the important New York market.

Deliv has acquired Zipments, a New York-based same-day delivery company. This gives Deliv more of a foothold and delivery density in New York City, one of the largest markets for same-day delivery in the country.

Zipments services brands such as Trina Turk, on-demand companies such as Casper, Handy, and Plated, local merchants such as B&H, Murray's Cheese and Epicerie Boulud, as well as large corporate clients who need to send packages across town.

When Amazon.com opened its first brick-and-mortar store this month selling books, many wondered what the e-commerce giant was up to. Now Forbes is telling us what that is. [Forbes]

A new reported about the growth in Internet-connected devices has important implications for retailers.

The new Connected Home Entertainment Forecast from the NPD Group shows that by the end of 2018, 231 million installed devices are expected to be connected to the Internet and able to deliver apps to TVs, representing 82% growth from 2014 to 2018.

Think quick – who are your top competitors? No matter what product category or channels you operate in, if your list of top two or three rivals doesn’t include Amazon.com, it probably needs updating.

Staples CIO Tom Conophy has publicly identified Amazon as a prime competitor, and Walmart has launched a clear strategy of trying to one-up Amazon innovations like Prime Day and delivery drones. But even if you’re not a major big-box chain, Amazon still most likely represents a critical threat to your market share. Here are three reasons why.

Sam’s Club is introducing a new way for shoppers to get a head start on their holiday shopping: Pre-Black Friday.

The nation’s eighth largest retailer and the warehouse division of Walmart is planning to give Sam's Club members early access to exclusive savings on some of the most sought-after holiday items and Thanksgiving meal must-haves.

Merriam Webster defines democratize as “to make (something) available to all people.” We are
witnessing the democratization of technology as technology providers are able to put
increasingly powerful solutions in the cloud, making industry-leading capabilities available to
even the smallest retailers.

While some retailers are taking a stand this year against opening on Thanksgiving Day and even Black Friday, Toys“R”Us thinks its customers will be ready to do some shopping after their turkey dinners.

The toy retailer announced that its stores will open at 5 p.m. on Nov. 26, the same time as last year. Stores will remain open through 11 p.m. on Nov. 27.

Last month outdoors retailer REI said it would close on Thanksgiving Day and Black Friday. Jo-Ann Fabrics, GameStop, At Home and Staples have also announced they would not open on Thanksgiving.