News

NRF takes ‘patent troll’ fight to Congress
They are not mythological monsters, but a real phenomenon retailers say is limiting their ability to take advantage of emerging technologies.

The National Retail Federation (NRF) is officially calling on Congress to pass patent reform legislation that would put an end to “shakedown settlements” forced on retailers by “patent trolls.” Patent trolls are companies that purchase often-obscure patents for technology they did not invent, then demand licensing fees from retailers and other businesses that may not realize the technology is patented.
Home Depot builds customer connections
The Home Depot Inc. specializes in letting customers do it themselves, and is now extending that philosophy across all channels.

“We want to provide interconnected retail, and mobile is one area where we are leaning,” Matt Jones, general manager of mobile for Home Depot, said in an interview with Chain Store Age. “We want to help customers solve their problems in a couple of ways.”

According to Jones, today’s consumers are leveraging mobile devices to aid multiple parts of their shopping experience.

Sears grows its loss; adds board members

Sears Holdings Corp. says its trend of deep same-store sales declines is slowing, but the company did report a wider loss in the fourth quarter.

For the fourth quarter ended Jan. 30, Kmart and Sears same-store sales declined 7.2% and 6.9%, respectively, which was an improvement from the trend in the first three quarters of 2015. Sears reported a loss of $580 million, or $5.44 a share, compared with a loss of $159 million, or $1.50 a share, a year earlier. Revenue dropped 9.8% to $7.3 billion.
Target bringing in startups to find innovative products

Target Corp. is tapping into the startup community in San Francisco and the Silicon Valley to gain a merchandising edge.

The retailer is launching a series of “Demo Days” aimed at discovering interesting new “smart” products from startup companies. The program kicked off on Feb. 23, with Target inviting 12 startups to its office near Silicon Valley to pitch “smart baby” products. Each company had 20 minutes to showcase its products and receive real-time feedback from Target.
Wayfair shrinks net loss in Q4

Boston-based online home furnishings retailer Wayfair Inc. managed to shrink its net loss in the fourth quarter of fiscal 2015 while other financial results soared.

Wayfair reported net loss of $15.49 million, down from $72.55 million in the same quarter a year earlier. Growth in cost of goods sold, operating expenses and other costs did not match the rate of revenue growth. Net revenue increased 81% to $739.79 million, from $408.62 million.
Victoria's Secret lifts L Brands

The parent company of Victoria's Secret and Bath & Body Works credited the strength of its brands with helping it to buck the financial doldrums affecting many other retailers in the fourth quarter.

For the period ended Jan. 30, L Brands earned $636 million, or $2.15 a share, up from $564.8 million, or $1.89 a share, a year earlier. Net income increased 13% to $636.0 million, compared to $564.8 million last year. Net sales were $4.395 billion, an increase of 8%. Same-store sales increased 6%.
PwC: Mobile shoppers in U.S. aren’t buying

U.S. consumers are willing to use mobile devices during the shopping process, but not so much at the end.

According to a new study of 23,000 global consumers (including U.S. shoppers) from PwC, “Total Retail 2016,” only 22% of U.S. consumers make a mobile purchase at least monthly and only 26% say mobile will become a main purchasing tool for them in the future. Deloitte cites the lack of widespread tools to make mobile purchasing easier, such as buy buttons, currently available in the U.S.
The new face of mobile payment

An emerging consumer demographic is showing strong support for an emerging trend in transactions.

A new GfK study of 1,000 U.S. consumers shows that Generation Z (ages 18 to 24) is twice as likely to make a mobile payment as the total population. Smartphones, tablets, and other mobile devices account for just 3% of all transactions in the U.S. – but 7% among Gen Z.
Kohl's to dip its toes into outlet stores, smaller formats

Kohl's plans to make a lot of interesting moves this year with new formats and underperforming stores after the company reported another lackluster quarter of financial results.

For the fourth quarter ended Jan. 30, Kohl's said same store sales rose 0.4%. Total sales rose only 0.8% as unseasonably warm weather hurt sales of cold-weather goods. Revenue totaled $6.39 billion, up 0.8% from a year ago. Net income was $296 million, down 20%. Earnings per share for the quarter came in at $1.58, down from $1.83 a year ago.
Sales slowdown at Best Buy to continue?

Softness in the mobile phone category continues to hinder growth at Best Buy Co., which reported a drop in same-store sales in the fourth quarter and continued online strength.

For the fiscal quarter ended Jan. 30, the electronics retailer reported a decline in same-store sales of 1.7%. Specifically, sales of mobile devices and computing devices fell 6.8% in the United States. The category accounts for 43% of the company's total U.S. revenue.
Outlets on fire as occupancy rates set new record

So much for the argument that the U.S. market is saturated with retail stores and e-commerce is hurting mall traffic. Tanger Factory Outlet Centers brought four new properties online in 2015 and still managed to achieve a portfolio occupancy rate in excess of 95% for the 35th consecutive year.
Build-A-Bear adds toy, social media expertise to board

Build-A-Bear is adding two new board members whose backgrounds should serve the company well as it moves forward with its transformation plan.

Build-A-Bear announced that Tim Kilpin and Sarah Personette have been appointed to the company’s board of directors.

Kilpin, 55, will serve as a member of the Audit Committee and as a member of the Compensation and Development Committee. Personette, 36, will serve as a member of the Compensation and Development Committee and as a member of the Nominating and Corporate Governance Committee.