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  • Brixmor works to re-open 14 Irma-damaged properties

    A limited number of tenants have been able to re-open their stores at 14 Brixmor properties severely damaged by Hurricane Irma. The company’s remaining 116 properties in Florida, Georgia, South Carolina, and Alabama are open and operating.   The partially opened properties, which were not named in the report from Brixmor, suffered wind and water related damages and power outages.  
  • Malls and the mixed-use fix

    As architects who have completed lots of projects for retail, we are often approached by mall owners looking to resurrect properties by turning them into mixed-use developments. The truth is that while mixed-use can be a fix for troubled malls, it’s not an easy fix.  
  • Best Buy sets $43 billion revenue goal for 2021

    With its transformation deemed complete, Best Buy is looking for solid gains in profits and sales during the next several years. It also sees expanded opportunities for growth in new smart home initiatives.  
  • New Consumer Expectations, New Opportunities for Retailers

    Consumers continue to make the majority of their purchases at the physical store. However, their constant connectivity to the cloud through smartphones, laptops, tablets and smart watches — combined with the popularity of e-commerce — is redefining their expectations of the ideal in-store experience. Today, consumers want the same convenience, personalization and simplicity they’ve grown accustomed to online.    
  • Study: Shoppers not shying away from voice, chatbots, other new technologies

    When connecting with retailers, consumers are warming up to more complex and emerging technologies.   Retailers are starting to integrate artificial intelligence (AI) and voice technology into communications with shoppers — and consumers are increasingly receptive. In fact, 79% of shoppers have used text, messenger apps or voice devices, and 74% indicated they have used live chat when shopping.  
  • Kohl's stores to accept returns – from Amazon

    Kohl's is extending its collaboration with Amazon in a way that is almost sure to drive increased traffic into its stores while solving one of the online giant's biggest challenges.     The department store retailer will begin accepting Amazon.com returns at 82 Kohl's stores in Los Angeles and Chicago. The chain will not only ship eligible items back to an Amazon fulfillment center free of charge, but will also pack up the goods for shipping if the customer has not done so.    
  • Study: Back-to-school shopping not over yet

    School may be back in session, but the back-to-school (BTS) shopping frenzy continues.    And as parents continue to purchase merchandise from newly distributed classroom supply lists, 42% of BTS shoppers expect to spend more this school year compared to 2016, according to new research and insights from Acosta, a sales and marketing agency in the consumer packaged goods (CPG) and retail merchandising industry.  
  • Toys ‘R’ Us files for bankruptcy protection; keeping stores open

    Toys "R" Us filed for Chapter 11 bankruptcy protection late Monday night in federal court in Richmond, Va., with an eye to revamping its long-term -- and massive -- debt totaling more than $5 billion.  
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