Survey: Online shoppers want returns reassuranceAs e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. NRF Chief Economist: ‘The recovery will be slow’While the recession brought on by the COVID-19 pandemic may already be easy, don’t expect a fast recovery. Crate & Barrel to name new CEO—again The chief executive of Crate & Barrel is moving on. Chick-fil-A tops in customer satisfaction for sixth consecutive year Americans’ love affair with Chick-fil-A continues. Francesca’s plans mobile app amid COVID-19 sales slump A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. Parent company of Men’s Wearhouse misses interest payment Tailored Brands Inc. has been given some — but not much — breathing room as it struggles to manage its debt amid the COVID-19 pandemic. Senate bill would penalize retailers for not accepting cash It’s a rare bill these days that is introduced by senators from both parties. Unilever enters digital marketing initiative with Alibaba A CPG giant is leveraging third-party artificial intelligence (AI) to enhance omnichannel marketing. CSA Exclusive: Bob’s Discount Furniture puts premium on safe reopening Bob’s Discount Furniture is going beyond government guidelines for its comprehensive COVID-19 store reopening strategy. NYC grocers adopt new technology to enhance social distancing Two supermarkets in Manhattan are using a solution that combines indoor GPS with mobile checkout to minimize shopping time and reduce social interactions. First Previous 1992 1993 1994 1995 1996 Next Last