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07/23/2021

National food bank launches online ordering system

Dan Berthiaume
Senior Editor, Technology
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Feeding America, a nationwide network of 200 food banks, is introducing a grocery ordering platform called OrderAhead. 

OrderAhead expands access to charitable food through a discreet and convenient click-and-collect grocery ordering system. The program enables individuals facing hunger to order food from a Feeding America network food bank or partner organization and pick it up at convenient community locations like schools, drive-thru distributions, and libraries. In some markets, home deliveries may also be an option. 

Feeding America initiated a pilot of the program in October 2020. To date, 11 food banks and 18 distribution sites have provided food to over four thousand households, reaching nearly 15,000 people. Altogether, over 219,000 pounds of food have been distributed through more than 9,000 orders. Over the next year, Feeding America plans to expand the OrderAhead program to an additional 20 food banks.

"Having access to nutritious food is paramount in helping people live better. When someone has a difficult time accessing food, it's important we help connect the dots," said Maryann Byrdak, CIO at Feeding America. "OrderAhead is a tool that not only helps connect people to food assistance but does it in an efficient, convenient, and private way."

Support for OrderAhead is provided by The Humana Foundation and the Walmart Foundation.