Home improvement giant to connect with shoppers through Apple’s text appLowe’s Cos. is putting a spin on how its shoppers will connect with its customer service agents. AI steps up Lamps Plus’ post-order customer engagementA specialty lamps retailer has a new way to deliver real-time information to its customers post-purchase. NRF 2018: Key Takeaways The message was clear at the National Retail Federation’s annual “Big Show in New York: Retailers need to adopt disruptive technology if they want to remain relevant among digitally savvy shoppers. Study: Voice assistants on pace to dominate consumer interactions As customers grow more comfortable with voice assistants, they are also ready to increase their spending via conversational commerce. Hannaford’s new digital rewards program favors store-brands—not discounts Hannaford’s new loyalty program puts a different spin on how members earn rewards. Amazon’s cashier-less convenience store is finally a ‘Go’ After more than a year of fits and starts, Amazon opened the doors of its cashier-less Amazon Go store to the public on Jan. 22. Innovation at Walmart—in Store No. 8 and beyond Walmart is relying on its innovation lab to leverage disruptive technology — but it’s not on the journey alone. Fast-food chain uses mobility to spice up training Taco Bell is modernizing its approach to employee training and content distribution be putting a big emphasis on mobile learning. Report: Amazon's Dash gets more muscle Amazon is taking the functionality of its branded instant order devices to the next level. Interactive kiosks step up Rent the Runway’s in-store experience A fast-growing online apparel and accessories rental company is making it easier for customers to pick up and drop off their ensembles. First Previous 212 213 214 215 216 Next Last
