David’s Bridal joins concierge bot with Google messaging platformDavid’s Bridal is introducing its Zoey mobile CRM tool to users of Google services. Students can ditch checkout at Univ. of Houston campus storeA new convenience store on the University of Houston campus offers a real-world education in cashierless shopping. Staples stores will take online returns – even from other retailers Staples is joining the contactless Express Returns network. Walgreens offers digital health coverage guidance Walgreens is providing a personalized online resource to customers seeking healthcare information. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. NRF supports ADA regulations for visually impaired website access The National Retail Federation (NRF) is encouraging legal standards for making websites and mobile apps accessible to the visually impaired. Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’ It’s a confusing time for customer-centric businesses. Independent quick-service chain adds online orders to menu Grill City is opening its first-ever digital store. MainPlace Mall takes discounts digital with loyalty app MainPlace Mall will handle social distancing by dispatching loyal customers to the stores they like for the discounts they want. Shopify connects retailers to brand ambassadors Shopify is integrating with an app that enables its users to directly establish ambassador and influencer programs. First Previous 155 156 157 158 159 Next Last