McDonald’s names global chief information officer
A new executive is joining McDonald’s global senior leadership team.
The fast-food giant has appointed Brian Rice as executive VP and global chief information officer, effective Aug. 31. He will succeed Daniel Henry, who had served in the position for five years and announced his departure in April.
Rice joins McDonald’s from Cardinal Health, where he has served as executive VP, CIO and Global Business Services, since 2019.
Prior to Cardinal, Rice was senior VP, CIO, Global Business Services, at Kellogg Company, 2009 to 2019. He also served as global services information officer for General Motors, 2005 to 2009.
Rice’s appointment comes as McDonald’s continues to focus on increasing digital as a percentage of total sales. In its most recent quarter, the company said it digital sales were $6 billion in its top six markets alone.
“Brian's accomplishments make him the perfect enterprise leader to continue to drive our digital vision to new heights,” stated McDonald's CEO Chris Kempczinski. “His experience leading enterprise technology teams spans well-known brands and global businesses, including Kellogg Company, Mars, General Motors and Cardinal Health. At each turn, Brian has successfully modernized technology systems, built new capabilities, and elevated the role of digital in building relationships with customers to drive growth.”
Kempczinski noted that McDonald’s innovations in digital and technology are powering its ambition to double down on its “3Ds”. (digital, delivery and drive-thru). The company is scaling new capabilities including loyalty – which is now in nearly 50 markets – introducing new solutions such as artificial intelligence and automated order taking, and “modernizing data systems to move faster while improving the experience for customers and crew,” he added.
“While we further fortify an even stronger technology backbone across every aspect and touchpoint of our business, Brian will partner with leaders across the center, our segments and our markets to support our transformation of the McDonald's experience into an extraordinary and personalized journey for every person,” said Kempczinski.
McDonald's has nearly 40,000 locations in more than 100 countries.