Store Systems

Land of Nod was founded 18 years ago as an online retailer of furniture, décor and bedding for infants and kids but has since become an omnichannel operator with an upscale brand.
 
The company currently operates five stores in California, Illinois and Seattle. Managing director Michelle Kohanzo shared some perspective on what it’s like to work at an omnichannel retailer in the latest installment of This Is Retail from the National Retailer Federation.

New York -- Organizational, operational and technology challenges are hampering retailers' efforts to meet customers' demand for a seamless shopping experience across all channels and touchpoints. According to a new research study from Accenture and Hybris Software, retailers view omni-channel maturity as a key brand differentiator for their companies, and improving their ability to provide customers with a seamless shopping experience across all channels as a top priority.

New York -- When building an urban store, be prepared for anything, and make friends with your local Economic Development Corp. early, advised retailers and a developer at the “Setting Up Shop Downtown” session at Chain Store Age’s 50th annual SPECS conference in Grapevine, Texas (March 9 -12, 2014). The session was particularly timely given that more and more retailers are targeting urban areas for growth — and the trend is likely to accelerate going forward.

Destination XL Group was disappointed with its performance in the fourth quarter and said contributing factors were sluggish retail environment, a short holiday selling season and adverse weather conditions. The company reported a net loss of $55.1 million for the quarter, compared to net income of $4.2 million in the year-ago period. Fourth quarter net sales declined nearly 6% to $108.5 million, from $114.9 million in the prior-year period. However, same-store sales rose 13.6%.

Canton, Mass. – Destination XL Group Inc. reported a net loss of $55.1 million for its fourth quarter, compared to net income of $4.2 million in the year-ago period. The chain cited a sluggish retail environment, a shorter holiday selling season and adverse weather conditions as contributing to the disappointing results.

Lynnwood, Wash. - Net income in the fourth quarter of fiscal 2013 at Zumiez Inc. increased 17.3% to $26.9 million, from $22.9 million last year. Net sales increased 1.1% to $226.8 million from $224.4 million, although same-store sales dropped 2.2%. Results for the quarter include a $5.8 million benefit related to Zumiez’ acquisition of Blue Tomato. Zumiez plans to open up to 55 new stores during fiscal 2014, including as many as seven in Canada and five in Europe.

New York -- Target Corp. on Friday acknowledged its security software picked up on suspicious activity after a cyber attack was launched, but it decided not to take immediate action. The chain also advised that its security breach last year could be even more extensive than reported so far, Reuters reported.

Austin, Texas – In addition to wanting to efficiently find and purchase products, online shoppers also want to have fun. According to a new survey from Compare Metrics and The E-tailing Group, 70% of shoppers want to go online to browse and have fun, but find current online shopping experiences uninspiring. When asked about their discovery experiences on top retail sites, shoppers gave a “mixed bag” average rating of six-out-of-10. Other key takeaways from the study include: