Five steps to omnichannel powerResults of a new retailer survey illustrate the path to omnichannel success. Giant Food Stores to expand its new urban conceptThe supermarket company announced plans to open three more locations of its smaller-sized urban format, Giant Heirloom Market, in Philadelphia in 2019. Fred’s names CEO, CFO, COO Fred’s Inc. made several appointments to its C-suite. Pier I names CIO A former Toys “R” Us digital executive has joined the leadership team at Pier I Imports. David’s Tea nudges associates for better customer service with app Specialty tea retailer David’s Tea is offering guidance to its in-store “Tea Guides” with a mobile app from Nudge Rewards. Transformation: Physical Meets Digital at the Cutting Edge of Tech To say that the last two years have been ones of transition and transformation for brick-and-mortar retailers would be a dramatic understatement. Analysis: NRF Big Show demonstrates AI has arrived in retail Exhibits at the recent NRF 2019 “Big Show” conference confirm how universal artificial intelligence (AI) is becoming in retail, according to Retail Systems Research. Study: Canadian retailers lag in a key area of omnichannel retail Canadian retailers have some catching up to do with their omnichannel capabilities. Tech Viewpoint: Three Ways Computer Vision is Transforming the Store One of the more interesting artificial intelligence (AI) technologies to gain popularity in retail is computer vision. Study: Retail could lose big in ransomware attack U.S. retailers could suffer significantly during a worldwide malware infection. First Previous 330 331 332 333 334 Next Last