Store Systems

By Mark Putnam

Perhaps no time of year epitomizes the evolving trend of the integrated consumer buying experience more than the holiday season. Buyers are quickly realizing that rather than spending hundreds on gifts destined to be quietly returned come January 2013, the most efficient use of their money centers on gift cards and other prepaid methods that offer the recipients flexibility and choice. 

In its eighth year, the annual Top Redevelopers survey continues to underscore the country’s emphasis on refurbishing and repositioning over building anew. Just as in the prior seven years, shopping center owners are concentrating on existing assets — sometimes tweaking, sometimes refreshing, sometimes razing sections and rebuilding. For all, however, the goal is to maximize exposure and returns for all the tenants involved.

Sidney, Neb. – Cabela’s Inc. said Thursday that its net income rose 28% in the third quarter, in line with expectations, as the outdoor sporting goods retailer's smaller store format outperformed its larger, standard format.

St. Louis -- Build-A-Bear Workshop reported a net loss of $4.3 million in its third quarter, compared with net income of $0.9 million a year ago, and said it would close 50 to 60 underperforming locations in the next two years in an effort to improve its profitability and reach its “optimal” count of 225 to 250 locations.

Uniqlo has made its first move in an ambitious plan to become a major presence in shopping malls throughout the nation. The company, Japan’s largest retailer and a division of Fast Retailing Co., has jump-started its U.S. expansion with the opening of a 43,000-sq.-ft. store in Westfield Garden State Plaza, Paramus, N.J.

With approximately 95% of retail purchases still occurring in physical stores (according to the National Retail Federation), it has never been more important to find new ways to engage, and connect with, in-store shoppers. For The Finish Line, mobile point-of-sale was a critical component in its drive to enhance the customer’s shopping experience.

By Donald Landin

If you’ve ever slipped and fallen on a wet surface, you’re not alone. Each year, poorly maintained floors are responsible for more than 2 million customer and employee fall injuries, according to the Consumer Product Safety Commission. The result: billions of dollars in medical, insurance and litigation costs for businesses.

Minneapolis -- Best Buy on Wednesday announced major changes to its leadership organization. The company is removing the senior-most layer of the U.S. operation is being removed; resulting in what it called “a leaner structure intended to improve the company’s agility.”