Workforce Management

Despite economic uncertainty and high interest rates, 2024 is looking like a year of growth for full-service restaurants.

JCPenney is providing frontline associates with workplace tools and capabilities via an employee app.

Office Depot is leveraging mobile technology to enhance store associate performance and scheduling.

U.S. retailers staffed up in December, adding to an already robut workforce.

The new year brought with it minimum wage increases in more than 20 states — with more to come later in the year.

The holiday season is already here.

Retailers remained cautious in November about seasonal hiring, particularly in transportation/warehousing areas.

Autonomous robots are becoming an increasingly important part of retailers’ technology infrastructure.