After meet holiday hiring quotas, retailers' next challenge is onboarding, training, and most importantly, engaging those thousands of seasonal workers.
No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.
As the holiday shopping season begins in earnest, retailers find themselves having to cope with high levels of turnover on the frontlines of their stores.