Omnichannel

The new Target.com website went live last Tuesday just as Target News Now was hitting in-boxes with an item about the relaunch that began, “Just launch the new site already.” Well, now that the completely reengineered site is operational, it marks the company’s first step on an ambitious plan for multi-channel expansion, according to Target.com president Steve Eastman.

New Balance has brought its “Experience” format to North America, opening a 4,000-sq.-ft. space in Manhattan’s Flatiron District.

The new Target.com website went live last Tuesday just as Target News Now was hitting in-boxes with an item about the relaunch that began, “Just launch the new site already.” Well, now that the completely reengineered site is operational, it marks the company’s first step on an ambitious plan for multi-channel expansion, according to Target.com president Steve Eastman.

By Arthur Sweetser, [email protected]

Around the world, resurgent retail is inspiring the industry with creativity and challenging traditional ways of doing business. The store is evolving into a fluid idea that fits the mobile, global customer in search of new experiences to share.

Click here to download the report.

New York City -- Macy’s took the top spot in the annual Digital IQ Index, which ranks retailers according to their online competence. The index measured the digital footprint of 64 brands via 350 data points across four dimensions: Site, Digital Marketing, Social Media, and Mobile. Based on these scores, each brand was assigned a Digital IQ and a corresponding class of Genius, Gifted, Average, Challenged, or Feeble.

QUINCY, Mass. — J. Jill, a leading multi-channel specialty retailer of women's apparel based in Quincy, Mass., announced that it has appointed Scott Edmonds to its board of directors.

Edmonds most recently was the chairman and CEO of Chico's FAS, where he led the company's growth from $155 million in sales and 200 locations to $1.5 billion and 1,076 locations over a ten year period.

SANTA CLARA, Calif. — Best Buy, Sears and Target ranked as the top three cross-channel performers in a study by CrossView, a provider of cross-channel commerce solutions. The study, which examined the cross-channel capabilities of 25 top retailers, found that a majority of retailers are providing an unsatisfactory cross-channel experience. 

Highlights of the study, which is due to be released Aug. 30, include:

• Only 12% of studied retailers could access a customer’s pending web order in store;