Omnichannel

Woonsocket, R.I. -- CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

Armonk, N.Y. -- A survey released Thursday by IBM found that chief marketing officers and chief information officers must join forces in order to connect with today’s consumer across new channels including mobile devices and social networks.

Wading through retail technological innovations and deciding what options and applications should be top priority can be daunting at best. But the opportunities clearly outweigh the challenges, said Epicor Solutions’ Douglas Taylor in an interview with Chain Store Age.

What are the biggest operational challenges facing retailers today?

DAVENPORT, Iowa — Von Mauer may not be a household name in the retail world, but the Davenport, Iowa-based department store chain must be doing something right with its online business.

Davenport, Iowa -- Department store retailer Von Maur said Thursday it has begun construction on an expansion of its e-commerce fulfillment center to support continued growth in its web presence.

Projected for completion in October 2012, the expansion will add an additional 73,000 sq. ft. to the company's current 46,000-sq.-ft. center in Davenport, Iowa.

By Ed Weiser, motorolasolutions.com/mobilePOS

On a recent trip to an electronics store, I found myself contemplating the art of the sale – or more accurately, the digital technology that really drives the sale. While browsing, I overheard a woman discussing the features and benefits of several digital cameras with a sales associate. The exchange seemed pleasant enough and the associate helped her select a camera that best fit her needs.

NEW YORK and MONTVALE, N.J. — Grocer A&P has inked an exclusive partnership with BrightFarms, becoming the only retailer of BrightFarms’ Brooklyn-grown produce from the world’s largest rooftop farm.

Los Angeles -- TruConnect Mobile LLC announced it has partnered with Walmart Stores to deliver a new prepaid mobile broadband service called Internet on the Go.

The new offering, which is exclusively sold at Walmart, features a service plan from TruConnect with no monthly fee and where the data balance never expires (if used once a year). This is different from other low-cost prepaid monthly services where unused megabytes are wasted at the end of the month – potentially driving up the cost.