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Omnichannel

  • $21.4 billion and counting: online sales surge continues

    Online holiday sales continue to set new sales records, according to digital measurement firm comScore, and Walmart is presumably sharing in that growth given its site typically ranks second only to Amazon in terms of traffic.

  • Green sells stake in Topshop to Leonard Green for $805 million

    New York -- British billionaire Sir Philip Green, the owner of the Arcadia retail group, sold a 25% stake in his fast-fashion Topshop and Topman retail chains to Los Angeles-based Leonard Green & Partners for about $805 million. Arcadia’s other retail divisions include Miss Selfridges, Bhs, and Dorothy Parker.

  • ShopperTrak: November 2012

    Total U.S. Shopper Traffic in Retail Stores and Malls for November 2012

    Shopper traffic in November increased as Black Friday weekend sales promotions — and the Veterans Day holiday earlier in the month — drew shoppers into retail stores.

    As a result, the month saw an 18 percent increase in retail foot traffic compared to October. November 2012 continued a trend of year-over-year improvements with a 6 percent increase in retail foot traffic when compared to the same month last year.

  • Webinar: Keeping Up With the Consumer —2012 Black Friday Recap

    New York -- Chain Store Age will hold a webinar on Thursday, Dec. 13, 2 p.m. ET (11 a.m. PT) that will examine email marketing trends for Black Friday 2012 and how marketers used email to promote store shopping and events during the holiday weekend.

    The webinar, sponsored by Bronto, will also cover such topics as promotional trends and the influence of mobile and social. Find out what you will need to do early in next year’s holiday season to ensure success.

  • Study: Most retailers offering mobile services for shoppers

    Chicago — The overwhelming majority of retailers offer some kind of service for mobile shoppers, and one national retail pharmacy chain was named among those leading the way, according to a new study.

    Digital marketing and e-commerce company Acquity Group released results of a report showing that 82% of retailers have a mobile-optimized site, 72% have a mobile or tablet app, and 66% have both. Most of them, 88%, use basic mobile capabilities like shopping carts, while 85% use featured products, 63% use customer reviews, and 54% use contact forms.

  • Claire’s expands into China

    Chicago -- Claire's Stores Inc. announced the recent opening of the first Claire's stores in China, in DaNing Life Hub in Shanghai. The company’s second China store will open on Dec. 7, in Grand Gateway Mall in Shanghai.

    Claire’s has entered China on an owned and operated basis and has established a new division based in Shanghai.

  • Online shopping platform names COO

    LOS GATOS, Ca. — Wanderful Media, a new Silicon Valley company that helps retailers bring consumers into local stores and facilitates ways for consumers to discover local merchandise, has appointed Doug Kilponen as its new COO. In his new role, he will oversee all business units and collaborate with CEO Ben T. Smith IV on strategic goals.

    Founded in November 2011, Wanderful Media is creating an online platform for shoppers to explore products and sales with the mission of connecting shoppers with local brick-and-mortar retailers.

  • Starbucks to open 1,500 new stores in U.S. by 2017

    New York -- Starbucks Coffee Co. is moving ahead full-steam. The company on Wednesday announced accelerated global growth plans that include opening at least 1,500 stores in the United States during the next five years. Including Canada and South America in the mix, Starbucks expects to add a total of 3,000 new locations in its Americas region — and renovate thousands more — by 2017.

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