Omnichannel

Jack in the Box is utilizing artificial intelligence technology to optimize market expansion and analysis of where to place new stores in existing markets.

1-800-Flowers.com is expanding its product selection by directly connecting customers to third-party sellers of handmade gift items.

Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience.

For Target Corp., it’s all about the community when opening a new store.

Rite Aid Corp. is launching a new financial service for customers at its stores.

A program that extends the benefits of Amazon Prime shopping will soon be open to all third-party Amazon retailers.

One of the nation’s top mall owners signed an entire mall’s worth of tenants.

Soft November online sales were offset by Cyber Weeek discounting and buy online, pick up in store (BOPIS) offerings, according to new Salesforce data.