Omnichannel

A new concept from Jockey International, Jockey Bra offers shoppers an innovative shopping experience. The 1,170-sq.-ft. store, at Woodfield Mall, showcases Jockey’s revolutionary “volumetric” fitting system, which is designed to eliminate the frustrations associated with traditional bra shopping.  

New York — Xcel Brands has announced the opening of the Isaac Mizrahi New York store in Woodstock, Ga., a suburb of Atlanta. The 2,000-sq.-ft. shop will open on March 29.

Xcel Brands acquires, designs, licenses and markets consumer brands through an omnichannel sales strategy that includes interactive media, digital and brick-and-mortar retail. In 2011, the company acquired the Isaac Mizrahi New York designer apparel brand and an interest in Liz Claiborne

The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

Microsoft introduced a comprehensive set of new marketing and social listening capabilities to its Microsoft Dynamics CRM suite which are designed to help organizations match their customers to the right products and services, engage with them in the right way at the right time and nurture relationships.

While we’re only just getting started on 2014, already one of the big retail stories is store closings. While the economy is far from robust, we aren’t in a recession either, and so at first these closings might seem a little surprising. I don’t see it that way, however: The recent spate of planned store closing for 2014 is exactly what we should expect from an industry in transition. It’s not a crisis, so much as it is a realignment.

More momentum for Pinterest and the emergence of social shopping are among the top social media trends that research and analytics firm Blueocean Market Intelligence predicts will impact the retail industry this year.

The firm analyzed the online sales data of the nation’s top 100 retailers from September through December 2013 as part of an ongoing global study assessing the business impact of top retailers social media efforts in a report called, “Social Media Effectiveness Index for Retailers”

Research Triangle Park, N.C. -- CrossView, a provider of cross-channel commerce and retail solutions, announced that it is using technology from IBM's Smarter Commerce portfolio to help premier confectioner, Lindt Chocolate, deliver personalized shopping experiences, increase online conversion rates and grow mobile sales.  

MasterCard has teamed up with Points International so it can offer cardholders enhanced rewards that give them more ways to redeem, exchange and trade their rewards points.

The flexible rewards management and monetization options are expected to drive engagement and value to rewards programs offered by issuing banks participating in the MasterCard Rewards Platform.

In recent years, retailers have aggressively implemented in-store systems to track customers’ every move from the moment they enter till the moment they leave (hopefully including a trip through a checkout lane). Specific details such as how long customers spend in front of a display are also carefully monitored and analyzed. Technology now allows retailers to keep tabs on what customers do in the store almost as rigorously as they follow customer actions online.