Data & Analytics

Financial tech company Chargebacks911’s 2024 Cardholder Dispute Index revealed that the average American cardholder has 5.5 active credit or debit cards

The emergence of generative AI will be a game-changer in managing customer relationships.

Every shopper interaction – from the busiest shopping moments of the year to special occasion gift giving – allows retailers to offer a personalized and rewarding experience.

Although a sizable number of consumers prefer buying groceries through an app versus shopping in-store, online expectations are not fully being met by retailers.

Almost all Gen Z consumers agree on their top format for digital marketing content.

Total worldwide online retail sales are expected to increase 15.6% year-over-year.

Amazon seeks to minimize the use of extra packaging materials.

A new survey of senior e-commerce executives provides insights into their revenue expectations for this year.