Consumer confidence falls for first time since NovemberConsumer confidence declined in February amid uncertainty about the economy and growing concerns about the labor market and the U.S. political environment. SPECS 2024 starts March 10 — show dedicated to physical retailRegister now for Chain Store Age’s 60th annual SPECS Show, March 10-12, at the Gaylord Texan, Grapevine, Texas. Walgreens accepts digital pharmacy benefits Walgreens is making select products available online to Medicare Advantage supplemental benefits holders. Klarna streamlines customer service with generative AI assistant Klarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. Carhartt adds new channel to resale offering Customers seeking to trade in previously owned Carhartt products no longer have to visit a store. E.l.f. Cosmetics expands loyalty program with data, gamification Global beauty brand E.l.f. Cosmetics is overhauling its Beauty Squad mobile-focused loyalty offering to boost engagement and spending. Retailers view return fraud with urgency New data reveals that retailers have major concerns regarding fraudulent returns — and with good reason. Chicken Salad Chick targets Midwest, Southwest and Mid-Atlantic for expansion Chicken Salad Chick is moving into new markets as it continues its aggressive expansion. Hooters unifies store operations on cloud platform Hooters of America LLC is focusing on the in-store customer experience by cloud-enabling front- and back-end workflows. Survey: More than half of home decor shoppers value in-store experience A large majority of consumers are open to buying home decor items online, but the in-store experience remains important. First Previous 83 84 85 86 87 Next Last
