Data & Analytics

Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology.

Walmart’s holiday preparation includes creating “pop-up e-commerce distribution centers” to fulfill home delivery orders.

A discount grocer is ensuring compliance with COVID-19 protocols and standard operating procedures with real-time mobile training.

Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases.

Online shoppers in the U.S. spent $218.1 billion on retail purchases during the third quarter of 2020.

Efficiently managing teams in an evolving, unpredictable landscape is more important than ever. It also can be a challenge.

Meijer has once again been honored for improving freight efficiency and contributing to cleaner air within their supply chains.

Drive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor.

The 12th annual Alibaba Singles Day event was the longest — 11 days —and highest-grossing edition of the e-commerce sales bonanza yet.

Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted.