Data & Analytics

A drive-thru grocery chain that fulfills orders within minutes is applying the methodology behind ultrafast delivery to in-store pickup.

American consumers kept shopping in September despite rising prices, supply chain disruption, the Delta variant and the end of enhanced unemployment benefits.

A webinar from RSR Research highlighted how the pandemic has intensified an already significant period of evolution in how retailers serve customers.

Amazon continues to expand its Amazon Air freight capabilities.

Brands looking for followers should create a presence on Pinterest and TikTok, and “influencers” may not be so influential.

Instacart is expanding its presence in Quebec, including the addition of two major retailers to its platform and a major hiring initiative.

A beauty giant is expanding its same-day delivery options and reintroducing an online shopping advisory tool.

Burnout is causing frontline workers — particularly those in the retail and grocery industries — to leave their jobs.

The lull in discretionary spending that typically occurs in September was largely missing this year.

A leading party goods retailer is utilizing artificial intelligence technology to increase the engagement and open rates of customer email campaigns.