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Data & Analytics

  • Family Dollar names chief marketer

    Matthews, N.C. — Family Dollar Stores has named Jocelyn Wong to the position of SVP, chief marketing officer. Wong will report to Michael Bloom, president and COO.

  • September retail sales rose more than forecast

    Washington, D.C. -- A report released Monday by the Commerce Department showed that retail sales in the U.S. climbed more than anticipated in September, boosted by unexpected increases in household spending.

    Sales advanced 1.1% in September, on the heels on a 1.2% increase in August that was the biggest since Oct. 2010. The median forecast of 77 economists surveyed by Bloomberg called for a 0.8% rise in September.

  • PacSun upgrades e-commerce, mobile sites

    CHICAGO — PacSun has partnered with Lyons Consulting Group to upgrade both their e-commerce and mobile sites. 

    Lyons Consulting Group migrated the site onto the more robust Demandware platform and added several custom features, including thirteen third party integrations such as Gigya Social Sign in and Visa V.Me. Through this process, lyonscg produced a more flexible front-end, improved content manageability, all while creating a fun, engaging, and intuitive shopping experience when browsing either the ecommerce or mobile sites.

  • PacSun partners with Lyons to roll out Demandware platform

    Chicago -- PacSun announced Monday it has partnered with Lyons Consulting Group to upgrade its e-commerce and mobile sites. PacSun said it had outgrown its previous platform and needed a more scalable solution in order to support its growth and provide the shopping capabilities that their shoppers have come to expect.

  • Improving customer experience through premium technology support

    In today’s connected world, complex technologies are creating richer consumer experiences, but are also creating greater expectations. With the explosion of connected and mobile devices in recent years, consumers now have better control of their interactions with the companies whom they choose to do business with than ever before. This is good news for the consumer electronics industry as it represents an excellent opportunity to engage with customers on a more regular basis.

  • NRF: Consumer spending surged 0.4% in September

    Washington, D.C. -- The National Retail Federation reported Monday that September retail sales – excluding autos, fuel and restaurants – increased a seasonally adjusted 0.4%, thanks to strong showings from clothing and electronics stores.

    Unadjusted, retail sales gained 2.1% year over year.

  • Deloitte index rises on improved housing, but job market still sluggish

    NEW YORK — The Deloitte Consumer Spending Index to 3.53 in September from a reading of 3.27 the previous month, primarily due to a nearly 11% increase in home prices, which offset weakness in other areas of the index.

  • Webinar Today: Customer centricity at Chico's FAS

    New York -- Learn how Chico's FAS is staying ahead of the information evolution and providing personalized customer interactions at a Chain Store Age webinar on Thursday, Oct. 18 ( 2 p.m. ET, 11 a.m. PT). Bob Murray, architect of Chico's Store Technology, will discuss such top-of-mind imperatives as loyalty, mobile, and seamless digital connections with the customer in the omni-channel market space.

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