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Data & Analytics

  • The Three Rules of CRM: Automate, Automate, Automate

    Recent news that Starbucks will soon start offering a feature on its Square payment app that automatically prompts customers to leave a tip for appropriate purchases and also calculates “basic,” “better” and “best” tip amounts serves as a reminder of the three rules of modern CRM. Automate, automate, automate.

  • PwC survey details eight consumer expectations reshaping retail business model

    New York – An overwhelming majority (79%) of shoppers say they shop at their favorite retailers/brands because they trust the brand, according to a survey of 15,000 online shoppers by the PwC US Retail & Consumer practice.  In other survey findings, 37% of U.S. shoppers do not use their smartphone for shopping because of security concerns, and 61% noted deals and promotions as the reason for following a brand’s social media site.

  • PayPal and Samsung to roll out fingerprint authorization on new Samsung Galaxy

    New York -- PayPal and Samsung on Monday announced a collaboration that will make Samsung Galaxy S5 users the first to be able to log in and shop at any merchant that accepts PayPal on mobile and in-stores with only their fingerprint.

    The new secure, biometric feature, available in April, means Galaxy S5 users will no longer need to remember passwords or login details across millions of PayPal merchants. PayPal will be the first global payments company to support Samsung’s mobile fingerprint authentication technology.

  • PayPal and Samsung roll out new tech for Galaxy S5

    PayPal and Samsung have collaborated to make Samsung Galaxy S5 users the first to be able to log in and shop at any merchant that accepts PayPal on mobile and in-stores using their fingerprint.

    The new biometric feature means Galaxy S5 users will no longer need to remember passwords or login details. PayPal is touting itself as the first global payments company to support Samsung’s mobile fingerprint authentication technology.

  • eBay’s damage control following Icahn’s accusations

    eBay and billionaire investor Carl Icahn are engaging in a public war of words that was ignited by an open letter Icahn sent to eBay shareholders Monday, Feb. 24. In the letter, Icahn accused eBay CEO John Donahoe of ignoring conflicts of interest on its board and called for the company to spin off PayPal.

  • ECommera completes $41 million funding round

    London  -- ECommera, a provider of Big Data and omni-channel commerce solutions for retailers, has completed a $41 million Series C funding round. Dawn Capital led the round together with investors West Coast Capital, Frog Capital, EPlanet Capital, WPP and new partner Wti.

  • HP releases tablet POS for small retailers

    Palo Alto, Calif. -- HP is releasing a Windows 8.1 tablet-based POS solution designed to make it easy for small business retailers to effectively manage their business and cut operating costs. The HP TX1 POS solution provides the ability to run essential POS applications and popular productivity applications.

  • Tuesday Morning bolsters senior management team

    Tuesday Morning, a leading closeout retailer with 819 stores across the United States, has appointed Douglas B. Sullivan as SVP for real estate and Michael J. Jones as SVP and chief information officer.

    Most recently, Sullivan served as EVP for development at Michaels, where he led the company's real estate strategy development and rollout.  

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