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Data & Analytics

  • Shopatron extends omni-channel past the point of purchase

    San Luis Obispo, Calif. - Shopatron is unveiling its Shopatron Customer Care Suite, which includes a new set of APIs available within the Shopatron Developer applications, and a new customer care interface. Shopatron launched the two platforms to complement its order management technology, allowing retailers to intelligently manage the customer experience anytime, anywhere, and by any authorized user.

  • American Eagle Q4 falls 89% on lower sales, charges

    Pittsburgh -- American Eagle Outfitters Inc.'s fourth-quarter profit plunged 89% on lower sales and one-time charges related to employee severance costs, the discontinuation of a product line and other items. The company also forecast first-quarter results that were below analysts' estimates.

    The teen apparel retailer posted net income of $10.5 million for the quarter ended Feb.1, down from $94.8 million in the year-ago period.

    Sales were $1 billion in the quarter, down from $1.1 billion last year. Same-store sales fell 7%.

  • LLamasoft taps SVP of international sales

    LLamasoft, a leading global supply chain design software developer, has named Alejandro Nieto as SVP of international sales. Nieto will be responsible for sales in Latin America as well as EMEA and APAC regions.

  • A different kind of dollar store

    Smaller format stores are all the rage these days. Dollar General, which already operates nearly 12,000 stores, plans to open 700 more units this year. Walmart recently announced plans to accelerate growth of its smaller format stores by opening between 270 and 300 small stores, more than double the 120 to 150 store range it projected last fall. Even Target has gotten in on the action with plans to open its first Target Express store near downtown Minneapolis this summer.

  • Survey: Big jump in perception of risk with m-commerce

    Boise, Idaho -- While the mobile channel continues to grow in importance for retailers, do does their fear of fraudulent attacks and the realization that combating the risk requires specialized tools. Those are some of the findings from the 2nd Annual Mobile Payments and Fraud Survey.

    The study, conducted By Kount, The Fraud Practice LLC and CardNotPresent.com, surveyed more than 1,000 merchants around the globe as well as service providers, card associations and issuers. Notable findings from the study include:

  • Dick's Sporting Goods Q4 profit up 6.9%

    New York -- Dick’s Sporting Goods reported consolidated net income of $138.6 million, for the 13-week period ended Feb. 1. Results also exceeded the company’s performance in last year’s fourth quarter, which had an additional week. For the 14-week period ended Feb. 2, 2013, the company reported consolidated net income of $129.7 million.

  • Why CPG brands love Facebook

    Campaigns on the social platform get results, according to Erin Hunter, global head of CPG strategy at Facebook, assuming they involve great creativity and speak to shoppers in the right voice.

  • IRI unveils new age CPG solutions

    The phrase “game-changing” is arguably the most overused in business, but a strategic alliance that IRI president and CEO Andrew Appel announced this week actually fits the bill.

    During introductory remarks at IRI’s annual summit, Appel shared with the more than 1,000 attendees gathered in Orland details of a huge data sharing partnership between IRI, comScore and Rentrak.

    “Far and away, this is the biggest innovation IRI has done in the past 15 years,” Appel said.

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