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Data & Analytics

  • Survey: Restaurant loyalty programs have low participation

    New York -- Just one-quarter (25%) of consumers consider loyalty programs important when choosing a restaurant. According to a new study from Deloitte, 50% of survey respondents said they belong to at least one restaurant program, a much lower rate compared with those of other sectors, such as airlines (78%) and hotels (70%).

  • H&M opens first store in Hawaii

    New York -- H & M, Hennes & Mauritz AB opens its first Hawaii store in Waikiki on March 28. The store features a one-of-a-kind installation featuring artwork of local surf photographers Mike Coots, Sarah Lee and Zak Noyle.

    The Waikiki store has hired 160 local employees.

  • Wal-Mart files $5 billion suit against Visa over card fees

    Bentonville, Ark. – Wal-Mart Stores Inc. filed suit with the U.S. District Court for the Western District of Arkansas suing Visa for $5 billion, alleging that the financial services company overcharges on the credit and debit card swipe fees it charges retailer.

    The suit claims that Visa colluded with banks to fix swipe fees between January 2004 and November 2012, forcing it to raise prices and reduce customer service, resulting in lost retail sales.

  • MobStac extends omni-channel commerce features

    Bangalore, India – Mobile cloud platform company MobStac has added a new set of mobile commerce features that are capable of providing consumers with a universal shopping experience across all devices. The MobStac platform now provides an extension for all major commerce backend systems such as Magento and OpenCart.

  • Amazon leads retailers in downstream traffic from social media sides

    New York -- Pinterest, more than Facebook or YouTube, is supplying the greatest percentage of downstream traffic to retail sites, according to new research from Experian Marketing Services. The company’s 2014 “Digital Marketer: Benchmark and Trend Report” also reveals that after visiting Facebook, YouTube or Pinterest, consumers go to Amazon.com more frequently than any other retailer website.

    Here’s how the downstream traffic from social media sites to retail sites shapes up in the Experian report:

  • Toms extends agreement with TAISTech to support websites

    Because it is a global company with five country-specific sites and plans to expand, Toms recently extended its initial six-month engagement with TAISTech for two additional years. TAISTech will provide ongoing maintenance and support for all of the Toms sites that currently use the Oracle Commerce ATG and Endeca platform.

    TAISTech provides flexible ATG support plans through onshore, offshore or blended models. Toms selected the offshore model, which provides lower overall costs, coupled with high-quality, responsive solutions.
     

  • Lululemon eyes global expansion following fourth-quarter results

    New Lululemon CEO Laurent Potdevin said 2014 is a year for investing, strengthening the company’s foundation, reigniting its product engine and accelerating sustainable and controlled global expansion.

  • EBay, Wal-Mart, Google endorse GS1 online commerce guide

    Lawrenceville, N.J. -- EBay, Google and Walmart have endorsed a new GS1 U.S. guide that resolves incorrect and duplicate product information online. Developed for e-tailers, retailers, e-commerce platform providers, content aggregators and content distributors, the GTIN Validation Guide offers best practices for leveraging GS1 standards to enhance the consumer shopping experience while boosting e-tailer efficiency, revenue and loyalty.

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