Data & Analytics

Tampa Bay, Fla. –- The community of Show Low, Arizona leads all U.S. cities in rates of chargebacks for credit card disputes, with a 2.2% chargeback rate. According to a new study from Chargebacks 911, a division of Global Risk Technologies, the top five cities (including multiple ties) are as follows:   1. 2.2% chargeback rate: Show Low, Arizona 85901

Arlington, Virginia –- Brick-and-mortar retailers have at least one good piece of news to cheer them up this fall. U.S. same-store retail sales were up 1.3%, or $3.9 billion, in October 2014, driven by a 2.2% increase in dollars per transaction, according to data from the Applied Predictive Technologies (APT) Index and historical U.S. Census data.   

Plano, Texas -– Amid restrained consumer spending and warmer weather that dulled sales of seasonal merchandise, JCPenney Co. Inc. managed to shrink its third quarter net loss more than Wall Street expected in the third quarter of fiscal 2014, but missed projections with weaker-than-expected net sales.  

Alexandria, Va. — Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).  

IBM and JDA Software Group have developed an integrated omnichannel supply chain solution to help retailers address what today is arguably the greatest operational challenge facing most retailers.

Luis Orbegoso, ADT Business   A recent survey by the National Retail Federation found that 20 to 40 % of small and mid-sized retailers’ annual sales occur within the last two months of the year. So what does this mean for small- and medium-sized business owners? It can mean hordes of customers coming through the door, inventory flying off the shelves, and the overwhelming need to be more prepared than any other time of year.   

Chicago -- The growing importance of the multichannel shopping experience is highlighted in a new study by A.T. Kearney. The report, "Connected Consumers Are Not Created Equal: A Global Perspective," is focused on better understanding today's connected consumers.