Data & Analytics

Same store sales increased 1.3% at RadioShack during the second quarter, but clearance driven sales activity took a toll on profitability and the retailer enlisted the services of several turnaround firms.

Vancouver, B.C. – 99 Cents Only Stores is digitizing its audit management procedures with the ACL GRC internal audit management system. Leveraging the GRC solution, the retailer will replace spreadsheets and shared drives. Anticipated benefits include increased collaboration and visibility among team members, the ability to more easily perform risk assessments and scoring, and ease of workflow adjustment as new issues and risks are identified.

Boulder, Colo. -- Trader Joe’s is North America’s favorite grocery store based on customer satisfaction, according to a new study of 6,600 consumers conducted by Market Force Information. Publix Super Markets and Whole Foods Market rounded out the top three. All three received high marks for courteous staff, inviting atmosphere and high-quality produce. Hy-Vee also scored well on those measures.

ATLANTA — Leading supply chain commerce solutions provider Manhattan Associates reported total revenue of $102.5 million in the second quarter of 2013, compared to $93.6 million in the second quarter of 2012. 

License revenue was $16.1 million in the second quarter of 2013, compared to $15.3 million in the second quarter of 2012. 

VANCOUVER, B.C. – 99 Cents Only Stores is turning to ACL’s GRC solution to help the value retailer digitize its audit management procedures. 

By leveraging the internal audit management system, the retailer will replace spreadsheets and shared drives. Anticipated benefits include increased collaboration and visibility among team members, the ability to more easily perform risk assessments and scoring, and ease of workflow adjustment as new issues and risks are identified.

Hoffman Estates, Ill. -- Sears is offering personalized digital coupons to members of its Shop Your Way loyalty program that are redeemable in-store, online and from a mobile device. Members can download the virtual coupons, tailored to their interests, style preferences and shopping habits, from the Internet or the Sears mobile app.

I was fortunate enough to attend the CashStar Retailer Roundtable in Portland, Maine, last week. Beyond getting to spend a beautiful summer day overlooking the sights of Casco Bay, I got to hear a lot of great speakers from companies including Google and Forrester Research discuss the latest trends in mobile commerce and electronic gift cards.

Boston -- Although Target has narrowed Walmart’s basket advantage, the world’s largest retailer continues to demonstrate its price advantage, according to Kantar Retail’s semi-annual pricing study.

With an overall branded basket 2.4% less expensive than Target’s, Walmart’s overall price gap has still remained within a few percentage points of Target’s, although its lead has narrowed since the last iteration of the study. Importantly, Target’s edible basket was within cents of Walmart’s.