Data & Analytics

An investigation of Whole Foods Market stores in New York City has found systemic overcharging of its customers for prepackaged food, according to government officials.

Walmart Neighborhood Markets offer a compelling source of new sales growth for the company, Moody’s says in a new report. 

Despite strategic shifts to compete more successfully with the company, traditional supermarkets will feel the pressure as Walmart moves to increase its already dominant share of the U.S. grocery segment.

Shoppers in need of same-day delivery of Thai oyster sauce or Indonesian soy sauce may not have to leave their homes to buy the ingredients if Instacart has any say about it.

The online grocery delivery service based in San Francisco announced Wednesday that it would begin delivering to Boston and Cambridge residents from H Mart, one of the largest and fastest growing Asian grocery chains in the United States.

Much of the retail industry’s annual costs in returns can be prevented, according to a new survey.

Seattle – Amazon.com is releasing its Echo voice-activated artificial intelligence device for general availability in July, and taking consumer orders now. Echo was made available on an invitation basis to customers who wanted to help shape the device in November 2014.

Retailers face a tough battle to generate growth in the face of unprecedented competition from global rivals and digital rivals, but many are overlooking what could be their best opportunity. Improving the way employees interact with customers – whether in stores, online or even via call centers – is a proven route to enhanced sales performance, but too few retailers are focused on doing so.

Edison, N.J. - Consumers are turning to user-generated social media images and videos to help them make purchasing decisions. According to a new study of more than 500 online shoppers from Dotcom Distribution, more than half of respondents (54%) have used social media to find photos or videos of a product they were thinking of buying within the past year.

Redwood City, Calif. – The Shopular mobile shopping app is rolling out two platform upgrades -- Shopular Products and Shopular Curated Content. Shopular, available for free download from iTunes and Google Play, geo-targets consumers with time- and location-sensitive deal alerts and savings from their preferred merchants from more than 40,000 retail locations across the U.S.  

Dufftown, Scotland - Providing customers with their own unique experience with the brand is of the upmost importance to Scotch whisky provider Glenfiddich. The company is using interactive technology to let customers located in Thailand virtually tour the Glenfiddich Distillery located in Dufftown, Scotland.

Washington, D.C. – Back-to-school spending for both K-12 and college students is on the upswing this year. According to a study of more than 6,400 adults with children in K-12 and college conducted by the National Retail Federation (NRF) and Prosper Insights, 29% of K-12 households plan to spend more in the current year than the previous year, as do almost 30% of college households.