Data & Analytics

New York -- In an effort to expand its service capabilities, Lowe's has partnered with Porch.com, a home improvement network that connects homeowners with over 1.5 million professionals.

The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe's currently offers as part of its installation services.

ChannelAdvisor, a leading provider of cloud-based e-commerce solutions, has appointed Judith Barnett as VP of human resources. In this role, Barnett will oversee global human resources and will be charged with attracting, developing and retaining individuals for the company’s growing worldwide team.

King of Prussia, Pa. -- Rigid technology can be a prohibitor in omnichannel growth, especially for mid-market retailers, according to a new study by eBay Enterprise. The report, 2014 Omnichannel Benchmark Study, found that that mid-sized retailers are behind their larger competitors in implementing omnichannel experiences and inflexible technology is the biggest factor in prohibiting retailer maturity and growth.

Other key findings include:

New York -- Sears Canada Inc. has entered into an arrangement with IBM to have the supplier take over the work currently performed at three internal Sears customer contact centers. The outsourcing move will take place over the next nine months and affect 1,345 employees.

By Gerard Loosschilder and Juan Tello, Skim

Chris Saridakis, president of eBay Enterprise, a division of eBay, has resigned for personal reasons, according to the company.

An external search will be conducted for a successor, the company said. Until the search is completed, Tobias Hartmann, VP, omnichannel operations and international, will serve as the company’s interim head.

Saridakis had served as president of eBay Enterprise since June 2011, following the company’s acquisition of GSI Commerce (renamed eBay Enterprise in 2013), where he was part of that company’s management team.

London -- Verizon is migrating Tesco to a single global network infrastructure, which will underpin Tesco’s ongoing application and infrastructure centralization program.

In an effort to expand its service capabilities, Lowe's has partnered with Porch.com, a home improvement network that connects homeowners with over 1.5 million professionals.

The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe's currently offers as part of its installation services.