Predictive Analytics

Visits to physical stores and shopping centers on Thanksgiving Day and Black Friday fell this year amid big increases in online spending.

Cyber-criminals continue to hone their craft, and retailers will remain one of their top targets in the next five years.

Off-price retailer Ross Stores has lowered its outlook for holiday sales gains in anticipation of a “fiercely competitive” retail market.

No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.

Gap Inc.’s namesake brand continues to cast a shadow over the company at large.

Consumers and merchants aren’t the only ones preparing for the busiest shopping season of the year.

Albertsons is making its Southern California fleet a little greener.

A discount giant is augmenting its fleet of innovation labs with a new concept — one that is housed inside a store.

Microsoft is taking one the nation’s biggest apparel retailers to the cloud.

Loyal shoppers only want to buy from online retailers they believe “have their back.”