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Consumer Analytics

  • Kohl’s and First Data team on private brand credit-card processing

    Atlanta -- First Data Corp. said Thursday that it has entered into an agreement with Kohl’s Department Stores to provide payment processing services for the company’s private brand credit-card accounts.

    The multi-year agreement calls for First Data to provide Kohl’s with credit-card processing, customer analytics, risk-management services and automated customer service workflow tools.

    Financial terms of the agreement were not disclosed.

  • Amazon buys European movie rental service Lovefilm

    New York City -- Amazon.com said Thursday it is buying Lovefilm, a European movie rental service akin to Netflix, according to a report by the Associated Press.

    Terms of the acquisition were not disclosed.

    Lovefilm operates in the United Kingdom, Germany, Sweden, Norway and Denmark. Much like Netflix, it is a subscription-based service through which people can rent movies by mail or watch them on TV or any other device with a high-speed Internet connection. The company also offers TV shows and games.

  • Kohl's selects First Data for payment processing services

    ATLANTA -- First Data Corp. announced that it has entered into an agreement with Kohl’s Department Stores to provide payment processing services for the company’s private brand credit card accounts.

  • Roundy’s chooses Revionics for price optimization services

    New York City -- Revionics said that it has been selected by Roundy’s Supermarkets as the retailer’s price optimization provider. The supermarket chain said it will leverage Revionics' analytic services, which will provide the retailer with insight into market patterns and consumer preferences to make better, fact-based decisions.

  • Cabela’s launches new site on Fry’s platform

    Ann Arbor, Mich. -- Fry, Inc., a wholly owned subsidiary of Micros Systems, announced that Cabela’s has launched its newly designed website on Fry’s Open Commerce Platform.

  • NRF and First Data release small business data security survey

    New York City -- An overwhelming majority (86%) of small-business respondents (86%) say that keeping their customer card information secure and feel payment-card data security is important to their business. But 60% are unaware of the costs they could incur in the event of a breach. Those are among the results of a research study of data security and fraud-prevention strategies practiced at small- to mid-sized retailers. The study is from the National Retail Federation and First Data Corp.

  • Crabtree & Evelyn selects 89 Degrees as CRM partner

    New York City -- Crabtree & Evelyn has retained 89 Degrees to assist the retailer in developing a wide range of digital and direct marketing programs.

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